Sales Manager

About the Opportunity Are you a strong business leader capable of leading and motivating sales staff into achieving more? Can you balance driving a high performance sales culture while still keeping your team motivated and bought into the reason why they do what they do? Can you push a sales team beyond what they thought was achievable without losing morale or standards? If you answered yes to the above, my client, an award winning ecommerce technology business are now entering an exciting new phase of growth within their SaaS division. Historically, the business has scaled organically through referrals, word of mouth, and strong client retention across both agency and technology services. That approach has delivered consistent year on year growth, including 8% growth within the SaaS product offering alone, without dedicated outbound sales focus. As the business evolves, they are now investing in structured new business growth within the SaaS division, separating it further from the legacy digital services arm and building a more commercially driven, scalable sales function. This is not a maintenance role. This is a pure new business leadership position within a scaling environment.The Role I am looking for a commercially driven Sales Leader who will take ownership of new logo acquisition within the SME and mid market ecommerce space. This is a hands on, hunter led role, focused on supporting your team to generate and close new business opportunities for their SaaS platform. You will be responsible for shaping how the future sales function operates. You will not be responsible for account management or retention and you do not need to bring or win business. Existing clients are fully supported by dedicated fulfilment and account management teams and your job will be purely to lead, manage and motivate the existing team who are in a 100% new business focused position.Key Responsibilities

• Drive all new business acquisition for the SaaS division across SME and mid-market ecommerce clients
• Support your team in generating, managing, and closing outbound sales opportunities
• Support the team to build and maintain a high quality pipeline using structured outbound activity
• Develop and refine sales messaging and positioning for the SaaS product
• Work closely with internal teams to ensure smooth onboarding post sale
• Track activity, pipeline, conversion rates, and performance metrics
• Feed market insight back into product and commercial strategy
• Contribute to the evolution of a scalable outbound sales engine
• Support the transition of the SaaS division into a more structured, growth led function

I am not looking for an account manager or service led sales background. I am very specifically seeking a proven hunter with experience in fast paced, high performance agency environments. The ideal candidate will have:

• Background in digital agencies, SaaS, ecommerce, or performance marketing environments
• Strong track record in new business generation and closing deals
• Experience selling into ecommerce, retail, or SME markets
• Confidence running full sales cycles in order to share best practise and lead/motivate the team
• Previous leadership/management position
• Strong commercial awareness and consultative selling approach
• Ecommerce SaaS platform sales experience
• Agency-to-SaaS transition background
• Selling into retail, ecommerce, or DTC brands
• Experience with Google Shopping / performance marketing conversations
• Exposure to ARR / subscription-based sales models=

Compensation Structure

• Basic salary currently under review and subject to candidate calibre so very much DOE
• Uncapped performance based commission structure
• KPI-linked earning model
• Additional accelerators for high performance against revenue targets
• Full OTE potential to be defined based on final structure design

Culture & Working Environment The business operates from modern offices in the Newcastle upon Tyne area. Working culture is supportive, fast paced, and commercially focused, with a strong emphasis on wellbeing and long-term retention. Key benefits include:

• A very generous annual leave allowance
• Early finish Fridays
• Regular team events and social activities
• Enhanced maternity and paternity support
• Paid sick leave
• Family first culture ethos

Important Context This is a strategic hire, not a rushed hire. The business is committed to finding the right individual who aligns with both the commercial ambition and culture of the organisation. Speed is important, but not at the expense of fit. The intention is to build a long-term commercial leader within the SaaS division, not a short term appointment. This is a pivotal moment in the business evolution.