IT Systems Support Analyst Apprentice (Boxxe)
We are looking to recruit an Apprentice IT System Engineer who is a hardworking, organised individual with flexibility and a willingness to learn.
Role
- Becoming a valued part of the Security Services team
- Learning how to provide technical support
- Helping the existing staff, to deliver IT support services to clients
- Managing the helpdesk system, ensuring all calls and tickets are handled within appropriate timescales
- Working on resolving the first line support where capable and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary
- Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning
- This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer
- The certifications you gain are highly respected and globally recognised
- The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector
Training
- The role offers long term security and the opportunity to progress into a permanent position
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ESTIO TRAINING LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 31st October 2025
- Start Date
- Monday, 10th November 2025
Desired Skills
- Attention to detail
- Problem solving skills
- Logical
- Keen to learn new technologies
- Understanding of IT systems
- Good work ethic
- Strong customer service skills
- Adapt to new tasks
Qualifications
- 5 GCSE's including English and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential)
About the Employer
BOXXE LIMITED
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do, and our people are the difference that make the difference. At Boxxe, we understand, we collaborate, we simplify, we care, and we deliver; together we are making tech human.
- Company
- BOXXE LIMITED
- Location
- East Moor House, Green Park Business Centre, Goose Lane, Sutton-On-The-Forest, York, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
- Posted
- Company
- BOXXE LIMITED
- Location
- East Moor House, Green Park Business Centre, Goose Lane, Sutton-On-The-Forest, York, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
- Posted