Business Administration Apprentice

Breakwater IT are looking for a Level 3 Business Administration Apprenticeship. This apprenticeship offers an opportunity to gain a diverse range of valuable skills that will help build a successful career.

Role

PO & client invoice creation and processing
Processing supplier invoices & expenses
Responding to invoice queries
Answering phone queries
Create and send client quotes
Manage client services and billing
Source competitive pricing and stock
Stock control
Manage client reporting
Assistance in implementation of new software may be required
Ordering hardware & software
Registering warranties for hardware
Booking in contractor visits when required
Assisting directors and other members of the team in any other duties and administrative tasks

Training

Training will be with Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Business Administrator apprenticeship; this apprenticeship will take 18 months to complete with assessments.

The apprentice must complete a minimum of 6 hours of work each week during working hours while progressing towards their qualification. A tutor will conduct training sessions once a month, during which the apprentice will receive tasks to be completed within their working hours.

The role offers a full-time permanent position after the apprenticeship (depending on performance), where you can continue within the role or with possible progression.

Apprenticeship Standard: Business administrator (level 3)
Training Provider: SWARM TRAINING C.I.C.
Working Week: This position is office-based, with core working hours from 8:30am to 5:00pm, Monday to Friday, 37.5 hours per week.
Expected Duration: 1 Year 6 Months
Positions Available: 1
Closing Date: Monday, 26th October 2026
Start Date: Monday, 23rd November 2026

Desired Skills

Communication skills
Customer care skills
Problem solving skills
Team working

Qualifications

English GCSE, grade 4/C (Essential)
Maths GCSE, grade 4/C (Essential)

About the Employer

BREAKWATER IT LTD

Breakwater IT are a fast-paced IT company based on Meridian Business Park on the outskirts of Norwich. We are looking for a Business Administrator to support the Directors in their duties as they look after our clients. You will need to be good with IT and have a positive attitude towards understanding the business and helping us achieve our goals. We are looking for a quick learner and someone who can understand our processes and our client’s business. You will need to understand the products and services we sell and be able to communicate these with our clients.

Apply Now