Desktop Support Engineer

L2 Desktop Support Engineer | London Bishopsgate

Bright Purple is recruiting on behalf of a leading enterprise client for an experienced L2 Desktop Support / Helpdesk Engineer to join their Tier 2 Workforce Technology team based full-time in Bishopsgate, London.

The Details 12-month contract | Inside IR35 | Rate: Up to £225 per day | 5 days per week onsite Supporting EMEA time zones across a team of 15 engineers

The Role You'll be owning complex endpoint management challenges across a global organisation troubleshooting, resolving, and driving process improvements at scale.

Key Skills Required

• Autopilot & Intune, hands-on deployment and troubleshooting
• macOS device management via Intune / Apple ABM
• MDM fundamentals - policies, conditional access, compliance
• Windows 10/11 & macOS support
• Microsoft Teams Rooms & AV systems
• ServiceNow - ticket management & ITSM workflows
• Hardware procurement & vendor management

Nice to Have

• CompTIA A+, Microsoft 365, or JamF Certified Associate
• ITAM / hardware refresh experience
• GDPR / data protection familiarity

Look forward to reviewing your profile