Workday Analyst
We exist to create positive change for people and the planet. Join us and make a difference too! Location: Covent Garden (Hybrid) Reports to: Head of People Systems About The Role We’re looking for a Workday Analyst t to support, maintain, and enhance our global Workday platform. In this hands-on role, you’ll work as a Workday Generalist across all functional areas while developing deeper expertise in selected modules. You’ll ensure system stability, configuration accuracy, data integrity, and smooth delivery of enhancements, releases, and change requests. This role is ideal for someone who enjoys problem-solving, improving processes, and partnering with HR, Payroll, IT, and SMEs to deliver a high-quality user experience. Responsibilities
- Provide expert Workday support across Core HCM, Absence, Time, Talent, Compensation, Benefits, Recruiting, Payroll, Security, Reporting, and basic integrations.
- Troubleshoot and resolve incidents, performing root-cause analysis and ensuring long-term fixes.
- Lead configuration for one or more specialist modules and support broader platform configuration needs.
- Deliver enhancements through structured SDLC processes, including requirements gathering, configuration, testing, deployment, and hypercare.
- Support Workday release assessments, testing, and stakeholder communication.
- Maintain audit-ready documentation and ensure adherence to governance standards.
- Identify opportunities to automate, simplify, and optimise system configuration and processes.
- Strengthen data integrity and support HR and SME teams with guidance on system usage.
- Hands-on experience configuring Workday Business Processes, Calculated Fields, EIBs, custom reports, and condition rules.
- Strong understanding of Workday data structures, business objects, downstream integrations, and reporting frameworks.
- Experience using ServiceNow and Azure DevOps, plus the ability to interpret Workday release notes and assess technical impacts.
- Excellent analytical, troubleshooting, documentation, and communication skills.
- Ability to balance multiple priorities while delivering high-quality work within deadlines.
- A collaborative, detail-oriented, and proactive mindset with a focus on continuous improvement.
- A degree in Information Systems/IT/HR Systems (or equivalent experience), plus Workday certification in HCM or a relevant area.