Network Apprentice - Chippenham

Our Networks Technicians play a key role in looking after our bespoke communications networks for some of our clients that help keep our country safe. You’ll be helping to manage the support and development of global and highly complex voice and data platforms solutions, following the ITIL service operations model.

Role

Your day-to-day work can range from troubleshooting network faults to completing customer and internal work orders, to system administration, project support and migration support. You’ll also carry out tasks to help install and commission various types of new equipment and technologies within our various bespoke platforms.

The work you do will contribute to:

Network troubleshooting (diagnosing and resolving network faults)
System administration (managing and maintaining systems)
Voice and data platform support (global and complex solutions)
ITIL service operations (knowledge of ITIL framework)
Installation and commissioning of equipment (hardware and technology setup)
Remote diagnostics (using cutting-edge tools to support platforms)
Migration support (assisting with system or network migrations)

Training

As a Networks Engineer Apprentice, you’ll study for a Level 4 Network Engineer Apprenticeship. (Completion is required to retain the role).

On completion of your programme, your future role will depend on the opportunities available when you assimilate, but we will support you throughout this process to help identify and secure a suitable position.

Apprenticeship Standard: Network engineer (level 4)
Training Provider: FIREBRAND TRAINING LIMITED
Working Week: Monday to Friday 9am to 5pm (may be some flexibility on start/finish times depending on team)
Expected Duration: 2 Years 6 Months
Positions Available: 3
Closing Date: Sunday, 22nd February 2026
Start Date: Monday, 7th September 2026

Desired Skills

Communication skills
Attention to detail
Analytical skills
Team working
Initiative

Qualifications

Any GCSE, grade 4 (Essential)
Any GCSE, grade 4 (Essential)
Any GCSE, grade 4 (Essential)
English GCSE, grade 4 (Essential)
Maths GCSE, grade 4 (Essential)
Any A Level, grade C (Essential)
Any A Level, grade C (Essential)

About the Employer

BT GROUP PLC

You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.

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