AV / IT Technical Services Manager

Role Overview:

We are seeking an experienced IT/Audio Visual - Technical Services Manager to join our dynamic team. This role is pivotal in managing the delivery of complex technology solutions across multiple construction fit-out projects in London. You will work closely with clients, contractors, and internal teams to ensure seamless integration of IT and AV systems, delivering high-quality results on time.

Key Responsibilities:

• Project Management: Lead and manage the end-to-end delivery of IT and AV systems for construction fit-out projects, ensuring all deliverables meet quality, time, and budget expectations.
• Client Engagement: Act as the primary point of contact for clients, understanding their technology needs, providing expert advice, and ensuring their requirements are met throughout the project lifecycle.
• Team Coordination: Collaborate with internal teams, Consultants, and third-party vendors to ensure smooth execution of projects, from design and planning to installation and commissioning.
• Technical Expertise: Oversee the design, installation, and integration of IT networks, AV systems, digital signage, video conferencing, and other related technologies.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project outcomes.
• Quality Assurance: Implement rigorous quality control processes to ensure all technology solutions meet industry standards and client expectations.
• Documentation: Maintain detailed project documentation, including plans, schedules, and reports, ensuring transparency and accountability

Requirements:

• Experience: Minimum of 5 years of project management experience in the IT and AV sectors, ideally within the construction fit-out market.
• Technical Knowledge: Strong understanding of IT infrastructure, AV systems, and related technologies, including design, installation, and integration.
• Project Management Skills: Proven track record of delivering complex projects on time, with strong leadership and problem-solving abilities.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to liaise effectively with clients, stakeholders, and team members.
• Qualifications: Relevant qualifications in IT, Audio Visual, Project Management, or a related field. PMP or PRINCE2 certification is a plus.
• Flexibility: Ability to work in a fast-paced environment, manage multiple projects simultaneously, and adapt to changing priorities.