Smart Systems & Cyber Apprentice

A IT support company are currently seeking an apprentice to help assist with their IT, smart technologies, and secure network systems.

The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the company, and develop new digital and technical skills. Ideal for a first-time role since full training will be provided.

KEY DUTIES

• Configure and install network hardware including switches, firewalls, and wireless access points
• Assist with basic cybersecurity monitoring tasks, such as reviewing alerts or updating security software
• Learn to use AI-driven tools for automating routine IT support tasks or analysing system performance
• Monitor and review network infrastructure to ensure effective operational uptime and network performance
• Create and maintain technical documentation and diagrams outlining the network architecture and procedures
• Provide technical support to localised IT Teams and assist with network-related inquiries
• Respond to security incidents to ensure the integrity of the network
• Support the setup and maintenance of smart office technologies (e.g., connected meeting rooms, digital signage, or automated systems)
• Contribute to testing and troubleshooting smart devices or AI-powered applications used within the company

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated
• Meets the eligibility below

ELIGIBILITY

• Living in Devon County Council region.
• Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.
• Have the right to live and work in the UK.
• Have access to a reliable internet connection with a PC/ Laptop.

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.