Project Manager Managed Security Services Provider

Job Description

Were a fast-growing Managed Services Provider delivering connectivity, networks, Microsoft cloud, and cybersecurity solutions to UK organisations. As we scale, were looking for a Project Manager who lives our values and takes real ownership of delivery.At Backbone, how we work matters. Our values Be Fast. Stay Curious. Get It Done. Always Growing. Go Further. drive how we deliver for customers and how we operate as a team.The roleYoull own customer projects end-to-end, from handover through to completion, in a fast-moving MSP environment. Youll turn high-level or imperfect designs into structured delivery plans, keep momentum high, and resolve issues before they impact customers. This is a hands-on delivery role where accountability, pace, and clarity matter.What youll doBe Fast: Drive momentum and keep projects moving, identifying and resolving blockers earlyGet It Done: Take full accountability for delivery to time, cost, and qualityLead internal teams and third-party suppliers, holding contributors to commitmentsManage risks, dependencies, and change control with clarity and disciplineProvide clear weekly updates to customers and internal stakeholdersEnsure clean documentation and operational handover into live serviceAbout youProven Project Manager experience in an MSP or technology services environmentDisciplined, organised, and confident owning delivery end-to-endComfortable challenging assumptions and clarifying requirementsExperience leading virtual teams and third-party suppliersFamiliar with PRINCE2, Agile, Scrum, or similar frameworksStay Curious: You ask questions, improve processes, and learn as you goWhy join usAlways Growing: Opportunity to shape delivery standards as the business scalesGo Further: Exposure to Microsoft, AI, networking, and cybersecurity projectsHybrid working from London HQ or SouthamptonA fast-paced, values-driven culture where people are trusted, empowered, and expected to deliverTPBN1_UKTJ