Application Production Services and Engineering - Technology Apprentice 2026 - Bromley

Our apprentice programme starts in September 2026, you will join one of our Global Technology teams in a full-time role whilst studying for a three-year Digital & Technology Solutions Professional Degree (Technology Consultant pathway).

You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting-edge technology and see first-hand how first-class organisations operate systems. For the remainder of your time, you’ll follow an established apprenticeship programme, graduating after three years with a Degree in Digital and Technology Solutions.

Apprentices work in all parts of the Technology organisation in roles ranging from business analysis, data science, software engineering, infrastructure engineering, system security, and technology operations. Apprentices evolve during the programme based on their career aspirations, and depending on how quickly their technical and soft skills develop. We encourage apprentices to take advantage of employee networks, and all other resources made available to them to accelerate their career.

Training and Development:

• Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout

Responsibilities:

You will be part of a wider application support team, supporting Bank of America’s core wholesale banking and vendor applications. You will learn and become responsible for various aspects including, but not limited to the following:

Working towards the following responsibilities:

• Support and mature the governance framework across ITSM processes such as Incident, Problem, Change, Capacity etc.
• Coordinate and maintain risk and sustainability routines, ensuring all reviews, actions, and reports are completed on time
• Monitor and report on process performance and compliance across application portfolios
• Conduct periodic process reviews, identify areas of non-compliance, and drive corrective actions with respective teams.
• Support governance meetings by preparing dashboards, status updates, and performance metrics
• Work closely with application and platform support teams to ensure risks, issues, and capacity concerns are addressed proactively
• Maintain governance documentation (e.g., process templates, trackers, confluence pages, evidence repositories)
• Contribute to automation and reporting initiatives aimed at improving efficiency and data accuracy
• Ensure governance alignment with organisational risk, control, and compliance frameworks

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

• English GCSE, grade C or 5 (Essential)
• Maths GCSE, grade C or 5 (Essential)
• Any Subject Other, grade 104 Points (Essential)