IT Senior Administrator

Job summary

Job Title: IT Senior Administrator Company: Barchester Healthcare Location: Inverness Job Type: Permanent Salary: Competitive Job Description: IT Senior Administrator About the Role At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team and support the smooth running of key administrative operations across the department. This is a varied and fast-paced role where you'll support the management of IT orders, invoices, shipments, inventory and day-to-day departmental administration. You'll also work closely with the IT Administration Manager to help coordinate workloads, support team development and contribute to continuous improvement initiatives across the function. If you are an experienced administrator with excellent organisational skills, a collaborative approach and the confidence to support others within a busy team environment, we'd love to hear from you.

Main duties of the job

As an IT Senior Administrator at Barchester Healthcare, you will play a crucial role in ensuring the efficient operation of the IT department. Your responsibilities will include supporting IT administration functions, maintaining inventory records, and providing administrative support to the IT team. You will also coordinate shipments, process invoices, and help organize workloads to meet departmental targets. Additionally, you'll be tasked with reviewing administrative processes for improvement opportunities and supporting the implementation of new ways of working. You will also assist in team coordination, supporting recruitment, onboarding, and mentoring colleagues. Ideally, you are someone with excellent organizational skills, strong communication skills, and the ability to work independently and as part of a team.

About us

Barchester Healthcare is renowned for its commitment to delivering outstanding care services through a focus on technology and operational excellence. The organization is dedicated to creating a supportive and high-performing environment for both its employees and the individuals it serves. Barchester Healthcare values innovation and continuous improvement, encouraging its teams to contribute ideas and solutions that enhance operational efficiency and service delivery. As an employer, Barchester Healthcare offers opportunities for career development and skill enhancement, fostering a culture of collaboration, support, and excellence. The IT team, including the IT Senior Administrator, is an integral part of this mission, ensuring smooth administrative operations that underpin exceptional care delivery.

Job description

Job responsibilities

IT Senior Administrator

About the Role

At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team and support the smooth running of key administrative operations across the department.

This is a varied and fast-paced role where you'll support the management of IT orders, invoices, shipments, inventory and day-to-day departmental administration. You'll also work closely with the IT Administration Manager to help coordinate workloads, support team development and contribute to continuous improvement initiatives across the function.

If you are an experienced administrator with excellent organisational skills, a collaborative approach and the confidence to support others within a busy team environment, we'd love to hear from you.

What You'll Be Doing

IT Administration & Operational Support

Support the delivery of all aspects of IT administration functions across the department
Maintain accurate hardware and software inventory records
Provide administrative support to colleagues within the IT team
Ensure all IT documentation and records are maintained accurately and efficiently

Orders, Shipments & Invoice Processing

Coordinate incoming and outgoing TNT shipments
Process invoices and ensure all documentation is accurate and completed within required timescales
Approve orders within agreed authorisation levels
Help organise workloads to ensure departmental targets and deadlines are met

Process Improvement & Problem Solving

Review existing administrative processes to identify opportunities for improvement
Support the implementation of new processes and ways of working
Provide practical solutions to resolve issues and improve operational efficiency
Support the team in delivering accurate and efficient order placement processes

Team Support & Development

Support the IT Administration Manager with the day-to-day coordination of the team
Help organise team workloads to ensure tasks are completed to a high standard
Identify and escalate performance concerns where appropriate
Support recruitment, onboarding and induction activities for new team members
Coach and mentor less experienced colleagues to support their development and confidence
Contribute to a positive, collaborative and high-performing team culture
Deputise for the IT Administration Manager where required

About You

Essential Skills & Experience

Good standard of education including Maths and English
Professional and approachable with excellent customer service skills
Strong communication skills, both written and verbal, with a polite telephone manner
Excellent organisational skills with the ability to prioritise workloads and work under pressure
Able to work independently whilst also contributing effectively as part of a team
Full UK driving licence
Willingness to work towards an SVQ Level 3 in Administration or equivalent qualification

Person Specification

Qualifications

Essential

Essential Skills & Experience: Good standard of education including Maths and English. Professional and approachable with excellent customer service skills. Strong communication skills, both written and verbal, with a polite telephone manner. Excellent organisational skills with the ability to prioritise workloads and work under pressure. Able to work independently whilst also contributing effectively as part of a team. Full UK driving licence. Willingness to work towards an SVQ Level 3 in Administration or equivalent qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

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