Senior Administrator
Job summary
Senior Administrator At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team and support the smooth running of key administrative operations across the department. This is a varied and fast-paced role where you'll support the management of IT orders, invoices, shipments, inventory and day-to-day departmental administration. You'll also work closely with the IT Administration Manager to help coordinate workloads, support team development and contribute to continuous improvement initiatives across the function. If you are an experienced administrator with excellent organisational skills, a collaborative approach and the confidence to support others within a busy team environment, we'd love to hear from you. This role is located in our Inverness office, with hybrid working available after full induction and training.
Main duties of the job
The Senior Administrator position at Barchester Healthcare requires handling IT administration and providing operational support across the department. The role involves managing IT orders, invoices, shipments, and inventory, while also ensuring accurate records. The administrator will collaborate with the IT Administration Manager on workload coordination, team development, and continuous improvement initiatives. Applicants should have strong organisational skills and experience in administration. Responsibilities include processing shipments and invoices, reviewing existing processes for improvement, and supporting team development activities such as recruitment and mentoring. A proactive and collaborative approach is key to succeeding in this role at the Inverness office, with hybrid working available after training.
About us
Barchester Healthcare is dedicated to providing outstanding care across various services, and technology plays a crucial role in achieving operational excellence within the organisation. The IT team at Barchester Healthcare supports the smooth running of the organisation by maintaining efficient administrative functions. Senior Administrators in the IT department have a significant impact by managing essential administrative tasks, thus contributing to the overall operational efficiency of Barchester Healthcare. The organisation offers an engaging environment where team collaboration and continuous improvement are valued. New team members can expect support throughout their induction and access to development opportunities within the company.
Job description
Job responsibilities
Senior Administrator
At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team and support the smooth running of key administrative operations across the department.
This is a varied and fast-paced role where you'll support the management of IT orders, invoices, shipments, inventory and day-to-day departmental administration. You'll also work closely with the IT Administration Manager to help coordinate workloads, support team development and contribute to continuous improvement initiatives across the function.
If you are an experienced administrator with excellent organisational skills, a collaborative approach and the confidence to support others within a busy team environment, we'd love to hear from you.
This role is located in our Inverness office, with hybrid working available after full induction and training.
What You'll Be Doing
IT Administration & Operational SupportSupport the delivery of all aspects of IT administration functions across the departmentMaintain accurate hardware and software inventory recordsProvide administrative support to colleagues within the IT teamEnsure all IT documentation and records are maintained accurately and efficiently
Orders, Shipments & Invoice ProcessingCoordinate incoming and outgoing TNT shipmentsProcess invoices and ensure all documentation is accurate and completed within required timescalesApprove orders within agreed authorisation levelsHelp organise workloads to ensure departmental targets and deadlines are met
Process Improvement & Problem SolvingReview existing administrative processes to identify opportunities for improvementSupport the implementation of new processes and ways of workingProvide practical solutions to resolve issues and improve operational efficiencySupport the team in delivering accurate and efficient order placement processes
Team Support & DevelopmentSupport the IT Administration Manager with the day-to-day coordination of the teamHelp organise team workloads to ensure tasks are completed to a high standardIdentify and escalate performance concerns where appropriateSupport recruitment, onboarding and induction activities for new team membersCoach and mentor less experienced colleagues to support their development and confidenceContribute to a positive, collaborative and high-performing team cultureDeputise for the IT Administration Manager where required
About You
Essential Skills & ExperienceGood standard of education including Maths and EnglishProfessional and approachable with excellent customer service skillsStrong communication skills, both written and verbal, with a polite telephone mannerExcellent organisational skills with the ability to prioritise workloads and work under pressureAble to work independently whilst also contributing effectively as part of a teamFull UK driving licenceWillingness to work towards an SVQ Level 3 in Administration or equivalent qualification
Person Specification
Qualifications
- Good standard of education including Maths and English. Professional and approachable with excellent customer service skills. Strong communication skills, both written and verbal, with a polite telephone manner. Excellent organisational skills with the ability to prioritise workloads and work under pressure. Able to work independently whilst also contributing effectively as part of a team. Full UK driving licence. Willingness to work towards an SVQ Level 3 in Administration or equivalent qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barchester Healthcare
Address
Barchester Healthcare
Inverness
IV2 7GG
United Kingdom
Employer's website
https://www.barchester.com/