2388 - IG/Clinical Application Support Officer
Job summary
This is an exciting opportunity to join the Clinical Systems Team at Barnsley Hospital. Were an enthusiastic and determined team as we continue to digitise the Trust and support departments and services with their digital journeys.
Main duties of the job
The main roles and responsibilities of the IG/CAM Support Officer include assisting with the management, development and support of core Barnsley Hospital clinical systems. This includes delivering key training elements, system configuration, providing 2nd line support to the clinical systems helpdesk, and supporting our various ICT implementations.
These systems include, but are not limited to, numerous CareFlow applications, Winvoice, and ICE, which support the hospital as we move to digital solutions for order communications, prescribing, patient documentation, dictations, referrals and clinical assessments.
Candidates must:
be able to cover our core hours between 8am and 5pm,
be able to adapt to changes and new ways of working as we implement new systems and upgrades,
be an excellent team player and work closely with your peers on projects,
be someone who thrives on delivering support and digital change to our Trust.
We encourage anyone interested in the role to contact us to gain an understanding of the goals and objectives of the department.
About us
We reserve the right to close positions early
Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work
We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone
We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities
There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation
Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship
The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Supporting Documents
Please refer to the values-based recruitment guidance and associated documentation.
Person Specification
Knowledge and Awareness
- Significant proven knowledge and experience of working in a customer focused service
- Comprehensive knowledge of NHS systems
- Knowledge of relevant legislation Information governance
- Knowledge of developing procedures and implementing new working practice.
- Knowledge of Trust Departments particularly those within the Winpath family
- Knowledge of specific NHS Systems:-
- -Careflow
- -ICE Desktop
- -Winscribe
- -Vitals
- -SystmOne
- General knowledge of IT technical issues including client server networking, PC environments and databases
Skills and Abilities
- Ability to prioritise own work
- Excellent interpersonal skills
- Ability to communicate with all groups and grades of staff both written and verbally
- Negotiating and facilitation skills
- Ability to support software upgrade and enhancements and installation of systems
- Ability to identify needs/problems of staff and prepare and deliver solutions
- Ability to Administer Sunquest ICE and other key Systems
Values based questions
- In around 100 words please describe what Equality & Diversity means to you and why they are important.
- In around 100 words please describe how you ensure you contribute to a well functioning team?
Experience
- Experience of working on Projects
- Experience of working in an NHS environment
- Experience of internal and external IT fault reporting process
- Advanced experience and knowledge of Microsoft Office packages
- Experience in keeping accurate, up-to-date records and documentation
- Experience of managing and resolving issues with patient records
- Experience of delivering presentations
- Experience delivering training to individuals / small groups
- Previous experience of working in the NHS with Clinicians and Management
Qualifications
- Educated to Diploma Level or equivalent relevant working experience
- PRINCE2 Foundation
- ITIL Foundation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barnsley Hospital NHS Foundation Trust
Address
Pogmoor Road
Barnsley
South Yorkshire
S75 2EP
Employer's website
https://www.barnsleyhospital.nhs.uk
- Company
- Barnsley Hospital NHS Foundation Trust
- Location
- Barnsley, United Kingdom S75 2EP
- Employment Type
- Permanent
- Salary
- £26530.00 - £29114.00 a year
- Posted
- Company
- Barnsley Hospital NHS Foundation Trust
- Location
- Barnsley, United Kingdom S75 2EP
- Employment Type
- Permanent
- Salary
- £26530.00 - £29114.00 a year
- Posted