e-Rostering Specialist
Job summary
We are looking for 1 WTE e-Rostering Specialist with excellent experience of supporting an e-Rostering software system.
The post holder will be required to provide support of the e-Rostering system throughout the Trust. The post holder should be available to start as soon as possible and will be expected to interact with all levels of staff.
You will be able to work on your own initiative in a fast paced and stressful environment and have excellent written and verbal communication skills. You must also be a strong team player.
You must have an excellent working knowledge of Optima (e-rostering system) and Microsoft Excel and be able to use them to produce and deliver support, training and management information.
Candidates applying should have been involved in delivering training and will be required to manage the quality of delivery and knowledge transfer workshops ensuring the quality is monitored and improved where necessary. You will also be able to deliver the training sessions to groups of staff and on a one-to-one basis.
Some experience of configuring a database system, setting up records and maintenance tasks is essential.
You will need to have experience of dealing with difficult situations both face to face and over the telephone with positive outcomes.
You will be expected to work in all sections of the e-Rostering Team and be prepared to travel across sites as necessary.
Main duties of the job
The e-Rostering Specialist will work as a member of the e-Roster Support Team to provide support and operational implementation of the e-Rostering system.
To work with Trust clinicians and managers to support the e-Rostering system to its full potential within the service. Ensuring that the unit is working within its financial budgets, producing safe rosters that fulfil the demands of the service and reflecting staff work patterns as required.
To maintain processes and procedures and acting as first and second line support for the e-rostering systems.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
- Degree level qualification or relevant experience
- Prince 2 Practitioners qualification or equivalent experience
- Formal training qualification
Experience
- Experience in working with an e-Rostering system, preferably HealthRoster
- Previous experience of NHS or other organization's information systems
- Experience of planning and designing training sessions
- Experience of delivering training and presentations to groups of staff and on 1-1 basis
- Experience of dealing with difficult situations both face to face and over the telephone with positive outcomes
- Experience of database administration
- Substantial experience of working within a project environment, including planning and delivery of activities
- Previous experience of NHS or other organization's information systems
- Previous experience of working in an administrative capacity dealing with a wide range of people and tasks.
- Experience of complex problem solving and supporting others to develop this skill.
- Experience of working to strict deadlines
- Demonstrable experience of change management associated with new data and information workflows and the development and update of system KPIs
- Experience of deploying a software system to accurately meet business needs
- Experience of implementing testing plans to ensure that requirements are met
- Previous experience of planning, supporting, and ensuring timely deployment of a software application.
- Experience of generating and analysing reports and documents which contain complex data
- Evidence of managing projects/tasks/responsibilities with minimum guidance
- Previous experience of working with systems e.g., ESR
- Demonstrate an understanding of NHS HR procedures
- Sound understanding of the complexities of an acute teaching hospital
- Evidence of managing projects/tasks/responsibilities with minimum guidance
Knowledge
- Detailed understanding of rostering, HealthRoster preferably
- Excellent knowledge of Microsoft Office products including Excel and ability to produce and deliver management information
- Excellent understanding of working regulations and guidelines e.g., EWTD, New Deal or the Consultant Contract
- Knowledge of Trust
- Knowledge of Change management methodology
Skills
- Ability to work effectively as part of a team dealing with people and situations sensitively and appropriately, remaining calm and polite at all time
- Ability to communicate with all levels of the organisation and with differing staff groups, providing support and guidance in a positive way
- Ability to manage own workload with minimum supervision and use own initiative
- Ability to tailor and deliver training to meet specific needs to the target audience on a group and 1-1 basis
- Strong presentation skills being able to address small and large groups
- Excellent planning and organisational skills while responding to tight deadlines
- Ability to produce appropriate training and learning materials including PowerPoint.
- Ability to interpret and explain complex issues in a logical and practical manner
- Ability to work confidentially and apply skills of tact and diplomacy when dealing with sensitive issues
- High attention to detail and accurate and timely data input
- Excellent customer service skills and an understanding of how these contribute to effective and efficient practices.
- Ability to work in a busy office in a team orientated environment
- Proven analytical skills to gather, interpret and analyse complex data and system faults
- Ability to incorporate the views of service users and carers using a range of approaches, weighing up advantages and disadvantages
- Ability to challenge and to persuade others to change their working practices to take best advantage of the rostering system
- Ability to handle conflict where parties disagree with requirements and process changes
- Ability to make logical, well-reasoned decisions from a range of complex facts and opinions, some of which may contradict others, to arrive at solutions to satisfy the needs of the business.
- Ability to build on others suggestions and ideas and can suggests new way to improve their own work
- Use of Microsoft Visio
Other
- A flexible approach and willing to work to cover operational needs when necessary
- Awareness of the principles of equality and diversity
- Team player able to contribute effectively to team and personal development.
- Self-motivating and act on own initiative, able to work independently
- Effective in managing own time
- Ability to demonstrate a proactive approach to programmes to improve work procedures and own personal development
- Professional approach and have a positive, assertive, and supportive attitude
- Ability to learn IT systems quickly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Barts Health NHS Trust
Address
Canary Wharf
London
E14 5HJ
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk