Business Analyst

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Business Analyst | Permanent | Scotland (Central Belt) | Hybrid

We’re working with a large, essential-services organisation embarking on a multi-year digital and IT transformation programme as part of a long-term “Future Ready” strategy.

They’re now looking to appoint an experienced Business Analyst to sit at the heart of this transformation — shaping how technology supports critical operations and drives measurable improvement across the organisation.

This is a high-impact, hands-on Business Analyst position, acting as the bridge between business teams and IT. You’ll play a leading role in discovery, process analysis, and requirements definition, helping translate real operational needs into practical, future-ready solutions.

Key elements include:

• Leading discovery with stakeholders across the organisation
• Capturing and analysing business, functional, and technical requirements
• Producing clear documentation, user stories, and process maps
• Developing as-is / to-be processes and identifying automation opportunities
• Supporting the delivery of streamlined, digitally-enabled workflows
• Communicating complex ideas clearly to technical and non-technical audiences
• Working within established governance and assurance frameworks

You’ll be working closely with senior stakeholders and subject-matter experts, with genuine influence over how change is delivered.

You’re an experienced Business Analyst who:

• Is confident documenting processes end-to-end and managing requirements
• Can balance pace with governance and quality
• Is comfortable operating autonomously as the sole BA in a small IT team
• Enjoys getting into the detail and driving continuous improvement
• Communicates clearly, confidently, and with impact
• Holds a BA-related professional qualification (desirable)

• Central role in a business wide transformation programme
• Broad analysis remit across a complex, operationally critical organisation
• Strong organisational backing for digital change and investment
• High visibility and long-term influence
• Permanent opportunity offering stability and career progression
• Flexible, hybrid working model

This is a hybrid role with a Glasgow HQ with on site parking. In addition to a competitive salary you will also receive a generous benefits package inclusive of a fantastic company pension contribution

Curious? Contact me for more details on , or message me directly on LinkedIn