Account Manager (Growth)
Are you a commercially minded Account Manager who enjoys growing existing customers?
A customer engagement SaaS vendor is hiring an Account Manager responsible for renewals, retention and expansion.
This role will suit someone who understands that great account management is both relationship-led and commercially sharp. Whether you’re a career AM or bring experience from a new business background, what matters here is your ability to identify opportunity within accounts and drive structured growth.
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What you'll be doing -
- Owning the commercial relationship across a portfolio of customers (c. 35 accounts)
- Leading renewals and managing the post-sale commercial relationship
- Identifying expansion and cross-sell opportunities
- Building relationships beyond a single stakeholder (multi-threading) - champion building & EB exposure a must!
- Running outcome-focused account conversations
- Partnering with Customer Success and Product to turn adoption into growth
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Why this environment works -
- Strong product adoption already in place
- Clear ownership of accounts and revenue
- Collaborative culture across Sales, CS and Product
- A business that values preparation, accuracy and professional account management
- Expansion driven by value, not heavy discounting
If you like knowing your numbers, planning your accounts properly and running credible commercial conversations, you’ll thrive here!
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You'll have -
- Curiosity
- Comparable experience in a technology vendor, with responsibility for renewals and growth
- Commercial acumen - aligning with business outcomes, rather than feature/functionality tick box
Compensation: Competitive OTE (50/50 split) + benefits (incl enhanced maternity & paternity leave, training budgets).
Note, this role is hybrid with this office based in Manchester, UK. The successful candidate will be within a commutable distance.
At Be in Tech, we’re committed to helping our clients build inclusive, high-performing teams. Applications are encouraged from candidates of all backgrounds - we celebrate different perspectives and believe diverse teams create better customer experiences.