MDT Coordinator

Job summary

The post holder will be responsible for:

Patient Navigation
  • Proactively manage and coordinate inter-trust cancer pathways, ensuring patients are tracked, monitored, and supported throughout their cancer journey.

  • Maintain oversight of patient pathways to ensure investigations, referrals, and treatments progress in a timely and efficient manner, in line with agreed SSG pathways and Cancer Waiting Times standards.

  • Identify, investigate, and resolve any delays or barriers within the patient pathway at the earliest opportunity.

  • Escalate unresolved issues appropriately in accordance with Trust policies, procedures, and cancer network guidance.

  • Work collaboratively with clinical teams and relevant stakeholders to support seamless communication and delivery of a coordinated, patient-centred service.

Main duties of the job

Key Responsibilities

Patient Navigation

  • Coordinate and manage inter-trust cancer pathways, ensuring patients are tracked, monitored, and supported throughout their journey from referral to treatment.

  • Maintain oversight of patient pathways, monitoring progress and reporting performance to ensure compliance with agreed SSG pathways and Cancer Waiting Times targets.

  • Identify and resolve pathway delays or barriers promptly, escalating issues in line with Trust policies and cancer network procedures.

Specialist/Local Multidisciplinary Team (S/LMDT) Coordination

  • Provide administrative coordination and support for cancer S/LMDT meetings, ensuring all required clinical information, including patient records, imaging, and pathology results, is available for discussion.

  • Attend meetings and maintain accurate records of attendance, discussions, and outcomes.

  • Support timely and accurate transfer of patients and clinical information between organisations, following agreed network pathways and communication protocols.

Data Collection and Analysis

  • Collect, maintain, and validate cancer pathway data accurately in line with local and national reporting requirements.

  • Update and manage relevant cancer databases and systems, including Open Exeter and Trust Cancer Waiting Times systems.

  • Monitor pathway performance, identify delays and target breaches, and provide reports to the Cancer Manager, Lead S/LMDT Clinician, and S/LMDT Service Improvement Clinical Lead.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Job description

Job responsibilities

Patient Navigation Responsibilities

  • Coordinate and navigate patients through their cancer care pathway from referral to treatment, ensuring all stages are completed within the timescales agreed by the SSG. Utilise relevant hospital IT systems, including PAS, endoscopy reporting systems, radiology systems, and histology systems, to monitor and track patient progress.

  • Proactively arrange and pre-book appointments in line with agreed SSG pathways, ensuring patients progress through each stage of their pathway within required timescales.

  • Monitor diagnostic appointments for priority patients and escalate any delays or appointments that fall outside the required target timeframe.

  • Identify, investigate, and proactively address delays or barriers at any stage of the patient pathway. Where resolution is not possible, follow agreed escalation processes and inter-trust transfer procedures, informing line management of any concerns.

  • Ensure timely transfer of patients requiring tertiary centre input, following network and SSG protocols. Complete and submit SMDT referral documentation within 24 hours of the clinical decision to refer, ensuring all required clinical information is provided within agreed timescales.

  • Identify pathway bottlenecks and communicate issues regularly with line managers, contributing to the development and implementation of solutions to improve patient flow.

  • Liaise effectively with internal teams, partner Trusts, and network organisations to support continuous monitoring and coordination of patient pathways.

  • Advise clinical teams when waiting time adjustments are appropriate, ensuring all adjustments are accurately recorded and documented in accordance with national guidance and Trust procedures.



Person Specification

Qualifications

Essential
  • Good standard of general education
  • General administration
  • GCSE Math & English (or equivalent)
Desirable
  • IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages

Experience

Essential
  • Minimum 3Yrs NHS experience, or NVQ 3 plus experience
  • Ability to prioritise own workload
  • Good time management
  • Experience of data collection and analysis
  • Good computer skills including use of all Microsoft Office Packages
Desirable
  • Minute/note taking Shorthand.
  • Knowledge of other computer software packages

Knowledge

Essential
  • Excellent communication skills (written and oral)
  • Able to work on own initiative
  • Ability to work effectively under pressure and meet tight deadlines.
Desirable
  • Knowledge of patient administration system (PAS)
  • Knowledge of clinical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital, south wing

Kempston Road

Bedford

MK42 9DJ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/



Job Details

Company
Bedfordshire Hospitals NHS Foundation Trust
Location
Bedford, MK42 9DJ, United Kingdom
Salary
£28392.00 to £31157.00
Posted