London Operations & HR Specialist

About the Role

We are hiring a London-based Operations & HR Specialist to support local office administration, employee services, HR coordination, and day-to-day operations for an international business. This is an on-site role based in the London office and requires candidates to be able to work locally in the UK.

Key Responsibilities

• Support local right-to-work / work authorisation documentation coordination and keep up to date with relevant policy changes.
• Manage daily office operations, office environment, office supplies, fixed assets, consumables, and administrative expenses.
• Maintain day-to-day relationships with local government bodies, chambers of commerce, service providers, and business partners.
• Provide overseas employee administrative support, including information collection, issue resolution, admin cost review, and procurement coordination.
• Support onboarding, offboarding, employee documentation, employment contracts, payroll / benefits coordination, and compliant HR processes.
• Assist interview scheduling, recruitment coordination, and candidate communication.
• Organise employee engagement activities, team events, annual meetings, and culture-related initiatives.
• Complete other operational and HR tasks assigned by management.

Requirements

• Bachelor's degree or above.
• 3+ years of experience in HR operations, people operations, office administration, recruitment coordination, or international operations.
• Based in London / Greater London and able to work on-site in the London office.
• Existing right to work in the UK is required or strongly preferred, depending on company policy.
• Fluent Chinese and professional English communication skills.
• Strong service mindset, attention to detail, ownership, and stakeholder coordination ability.
• Experience with UK employment processes, payroll / benefits coordination, recruitment, or employee lifecycle support is highly preferred.
• Background in telecommunications, technology, international business, or Chinese-funded / Asia-facing companies is a plus.