Service Desk Manager
Service Desk Manager
Package of £55-60k Benefits, London
Bench IT are looking to onboard a Service Desk Manager to join a large corporate client of ours based in the city of London.
The successful candidate should have the skills and experience included below;
- Day to Day team management of IT Support Engineers.
- Maintain high satisfaction levels and meet or surpass agreed service level agreements. Management and Performance Reporting, monitor and report on agreed SLA's.
- Ensure all support activities meet or exceed these agreements, maintaining high standards of service delivery through effective team management.
- EUC technical skill set: Windows 10/11, Active Directory, O365, Intune Collaboration with other peers in different regions.
- Focus on service and continual service improvement.
- Ensure support teams consistently exceed customer expectations.
- Insurance / Financial Services experience is desirable but not essential.
Service Desk Manager
Package of £55-60k Benefits, London
- Company
- Bench IT
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £60,000 per annum
- Posted
- Company
- Bench IT
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £60,000 per annum
- Posted