IT Project Coordinator

Project Coordinator

At Bensons for Beds, we exist to help the nation sleep better by becoming the UK’s most trusted sleep solutions specialist.

We’re looking for a Project Coordinator to join our IT team and become the organisational heartbeat of how change gets delivered across Bensons.

You’ll be the person helping to keep plans, actions and information moving, making sure everyone knows what’s happening, what’s next and when things need to get done.

Working alongside our Business Applications team, you’ll support a variety of IT projects and business change requests, working with colleagues across Retail, Logistics, Customer Services and our central teams. It’s a great opportunity to get stuck in, build your project management experience and develop towards becoming a Project Manager yourself.

Under the Covers

You’ll be arranging meetings, keeping project plans up to date, chasing actions, preparing reports and making sure nothing slips through the gaps. You’ll work closely with Business Analysts, Developers, Testers, Support Teams and third-party suppliers, making sure the right people have the right information at the right time.

Essential Sleep Duties

· Support the delivery of IT projects and business change requests, coordinating day-to-day activity across business and technical teams.

· Keep project plans, schedules and action logs up to date, tracking milestones and making sure actions are followed through.

· Take ownership of smaller, well-defined change requests as your experience grows.

· Organise project meetings, workshops and reviews, including preparing agendas, taking minutes and following up actions.

· Keep project documentation, records and trackers accurate and up to date, making sure everyone has access to the information they need.

· Prepare project reports, packs and dashboards, working with the Project Manager to provide clear and accurate updates.

· Support project budget tracking, including maintaining cost logs and collating purchase orders and invoices.

· Help manage change requests, risks, issues and dependencies, escalating anything that needs additional support.

· Act as a key point of contact for day-to-day project queries and keep stakeholders updated on progress, changes and next steps.

· Support business readiness and go-live activity, including coordinating training, communications and other activities needed to make change happen smoothly.

What we need

We’re looking for someone who loves being organised, enjoys getting stuck into a challenge and isn’t afraid to chase someone for an update when they need it!

You’ll ideally have experience in a project support, project coordination, administration or similar role, preferably within IT or business change.

You’ll also bring:

· Great organisation, planning and prioritisation skills, with the ability to juggle multiple things at once.

· Excellent attention to detail, particularly when it comes to documentation, reporting and keeping records accurate.

· Clear and confident communication skills, with the ability to build relationships with colleagues at all levels.

· A proactive, self-motivated approach and the confidence to ask questions, chase actions and see things through.

· Good working knowledge of Microsoft Office, particularly Excel, PowerPoint, Outlook and Teams.

· A collaborative approach and the ability to work well with both business and technical teams.

· An appetite to learn, develop and work towards a career in Project Management.

· Awareness of project management principles and delivery lifecycles.

· Some knowledge or exposure to Agile and/or Waterfall ways of working, or a willingness to learn.

Making the Bed

At Bensons, how you do things matters just as much as what you do.

We live by our values:

Be Devoted – care about our people, our customers and our brand. Build trusted relationships and take pride in doing things properly.

Be Daring – be curious, ask questions and don’t be afraid to suggest a better way of doing things.

Be Driven – take ownership, follow things through and bring energy and purpose to everything you do.

If you’re organised, curious and ready to build your career in Project Management, we’d love to hear from you.