Agile Delivery Lead

Bionic is a tech-enabled business switching service. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them.  

We’re seeking an Agile Delivery Lead to join our Tech Engineering team, on a 12 month Fixed Term Contract.

About the role

As an Agile Delivery Lead at Bionic, you will play a key role in enabling our teams and squads to efficiently deliver value for our business and our customers. You'll work as part of the squad leadership team, shaping ambitious plans and driving delivery across our Digital Engagement and Renewals Squads.

Key Responsibilities:

• Lead the successful delivery of projects and initiatives - on time, within scope and with impact.
• Own and evolve delivery plans, keeping everything on track and everyone informed.
• Maintain a log of risks, actions, issues and decisions and resolve blockers fast, keeping delivery on track and communicating with Heads of & Exec teams where necessary.  
• Enable cross functional squads in the design and delivery of OKRs and initiatives.
• Keep success measures and business benefits front and centre throughout delivery.
• Champion Agile ways of working, guiding tech teams through value driven delivery.
• Drive quarterly process cycles with cross functional squads including OKR planning, dependency mapping and health checks.
• Identify and implement process improvements across squads, to build efficiency.
• Report on progress of OKRs, initiatives, projects and team metrics to a variety of stakeholders.
• Manage estimation processes and guide the team in establishing capacity and a predictable velocity.
• Be the go-to contact for stakeholders - clear, confident, and proactive.

Essential Skills & Experience 

• Expertise with planning, reporting and documentation tools, with a focus on Agile ways of working.
• Experience building and communicating Agile delivery plans to stakeholders at all levels.
• Experience with Agile methodologies and leading Scrum teams
• Confidence in using Jira and Confluence
• Familiarity with OKRs and how to drive them
• Skilled in planning and facilitating workshops
• Natural curiosity, with a knack for asking powerful questions
• Ability to lead a high-performing, cross-functional squads with confidence.
• Comfortable with setting direction, building trust, and driving accountability.
• Coach team members and support their growth and development.
• Foster a culture of ownership, agility, and collaboration.
• Advanced Agile qualification and project management qualification (desirable).

The Interview Process:

• Initial conversation with our Talent Acquisition Team
• 1st stage interview with the Hiring Manager & a wider Team member
• 2nd stage interview with the Product Manager and Tech Lead

About Bionic Group 

Bionic has over 600 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. 

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. 

Benefits 

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing  

• Private healthcare cover 

• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 

• Eyecare scheme 

Taking time away from work  

• 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 

• 1 paid family/religious day of leave per year - following successful probation period 

• 1 paid charity volunteering day per year 

• Option to buy/sell up to an additional 3 days leave per year 

 Family matters: for the special moments  

• Enhanced maternity, paternity or shared parental leave 

• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

• Flexible working options & a hybrid work approach 

Financial wellbeing  

• Auto-enrolled salary sacrifice pension scheme  

• Life assurance 

• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 

• Cycle to work scheme 

Recognition  

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 

• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  

• Long service awards