Band 2 Receptionist/Admin Assistant
Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
LEARNING DISABILITIES SERVICE - EAST HUB, RIVERSIDE LODGE - Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week.
We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service.
The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.
This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast-paced environment. A calm but proactive approach with the ability to multi-task is desirable.
Main duties of the job
The post holder will assist in the provision of a comprehensive receptionist/administrative service on a day to day basis, to accurately input confidential data using a variety of Trust IT systems and the Electronic Patient Record (Rio), and contributing to the efficient and effective running of all administrative and office systems, adhering to Standard Operating Procedures, where appropriate, within the Learning Disabilities Service.
About us
Working for our organisation Be part of our team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
For further information please see full job description
To undertake the following tasks as directed by the Office Manager: -
- To assist in the provision of a meet and greet service, to monitor and maintain the reception area, ensuring a polite, efficient and professional introduction is given to all patients, staff and other visitors, maintaining a signing in/out book.
- Provide flexible administrative and clerical cover as required to
- To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality
- To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.
Person Specification
Essential criteria
- GCSE English & Maths or equivalent
- Word Processing Qualification RSA I/II or equivalent
Experience Essential criteria
- Ability to maintain office based systems, i.e. filing, ordering and recording.
- IT literacy - use of MS Office Packages including Word, Email, Internet, Excel and Access
- NHS experience
Skills/knowledge
- Knowledge of databases and spread sheets and able to input information accurately.
- Excellent communication skills, written and verbal
- Ability to work to strict deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
Riverside Lodge
160 Hob Moor Road, Small Heath
Birmingham
B10 9JH
United Kingdom
Employer's website
https://www.bhamcommunity.nhs.uk/