Band 4 Business Support Administrator - Learning Disabilities & Autism
Job summary
This is an exciting opportunity for a highly motivated and experienced administrator. The successful post holder will be responsible for providing high level administrative support to the Mental Health, Learning Disabilities and Autism Team, providing a comprehensive support service with a range of administrative and IT skills and knowledge of procedures, protocols and function. The post holder will organise Care (Education) and Treatment Reviews (C(E)TRs) and programme meetings, ensuring that data systems are kept up to date and accurate.
Main duties of the job
The post holder is expected to work flexibly to ensure that a high quality administrative and support service is maintained at all times. They will provide administrative support to the Mental Health, Learning Disabilities and Autism Team including;
- Organising C(E)TRs
- supporting programme meetings
- Developing databases and updating system records
- supporting invoicing processes
- ensuring records are kept up to date
- maintaining an oversight of a shared inbox and prompt response to content
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Yardley Court, or any other agreed site.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Training and Qualifications / Experience
- Educated to NVQ Level 3 or equivalent level of experience
- Experience of dealing with and resolving a range of queries from internal and external stakeholders
- proficient use of Microsoft word, excel, outlook and powerpoint
- Able to work to tight deadlines, effectively organise allocated work activities.
- experience of working in a complex admin role in a busy environment
- Experience of working within NHS and its systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Trust HQ / Hybrid
Uffculme Centre
Birmingham
B13 8QY
United Kingdom
Employer's website
https://www.bsmhft.nhs.uk/