WPV Administration Apprentice
Job summary
The Level 2 Business Administration Apprentice will provide administrative support to the Widening Participation and Volunteering (WPV) Team while completing the Level 2 Business Administration Apprenticeship. The role offers an opportunity to develop practical administration skills, including communication, customer service, record keeping, data management and meeting coordination, while supporting the delivery of apprenticeship, volunteering and work experience programmes. The post holder will gain valuable workplace experience, participate in training and off-the-job learning, and work towards achieving the knowledge, skills and behaviours required for a successful career in business administration.
Main duties of the job
Provide administrative support to the WPV team.
Communicate with internal and external customers.
Use IT systems and Microsoft Office applications.
Maintain records and databases.
Process correspondence, emails and telephone enquiries.
Organise meetings and appointments.
Produce documents and reports.
Handle information confidentially.
Work collaboratively across teams.
Support service improvement activities.
Develop organisation and time-management skills
Commitment to completing the apprenticeship.
Attendance at training sessions.
Completion of portfolio work and assessments.
Participation in off-the-job learning.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Level 4-9 / grade C or above in GCSE Maths and English
- Maths and English GCSE's at grade C or above/level 4-9
- Experience of communicating with people and Basic understanding of confidentiality.
- Organisational skills. Ability to work in a team. Ability to follow instructions and learn new skills. Attention to detail.
- Evidence of additional learning or development.
- Previous administrative experience. Experience using electronic systems or databases. Voluntary, work experience or customer service experience.
- Experience using Microsoft Word, Excel and Outlook.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Uffculme Centre
Queensbridge Road, Moseley
Birmingham
B13 8QY
United Kingdom
Employer's website
https://www.bsmhft.nhs.uk/