Business Analyst (within IT team)
Location: Cannock, Staffordshire (On-site)
Salary: 42,000- 45,000 plus benefits package
Summary:
We are seeking an experienced Business Analyst to join our IT team, supporting and enhancing logistics systems and processes. This is a key role focused on delivering technology-driven improvements across our supply chain operations, working closely with internal stakeholders and third-party logistics (3PL) providers.
Key Responsibilities:
- Gather, analyse, and document business requirements across logistics and transport operations
- Work closely with IT teams to translate business needs into functional specifications
- Collaborate with 3PL providers to ensure seamless system integration and process alignment
- Identify opportunities for process improvements and system enhancements
- Lead and support projects from concept through to implementation and review
- Conduct root cause analysis on system and operational issues, providing effective solutions
- Support testing, deployment, and user training for new systems and upgrades
- Ensure solutions align with business objectives and deliver measurable value
Key Skills/Experience:
- Minimum 5 years' experience as a Business Analyst within a logistics or supply chain environment
- Proven track record of delivering successful projects and process improvements
- Strong experience working with 3PL providers and external partners
- Excellent analytical and problem-solving skills
- Ability to manage multiple stakeholders and communicate effectively at all levels
- Experience with transport management systems (TMS), warehouse management systems (WMS),or similar platforms
- Strong documentation skills and attention to detail
Processing Your Data
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.