Product Owner

Permanent vacancy - Product Owner

Hillington

Salary - £45k - £55k

Monday - Friday 9am - 530pm

Role Overview

We are seeking an experienced Product Owner to lead the vision, roadmap, and delivery of ActiveFM 2.0, a next-generation smart facilities management platform.

This role will evolve the platform from traditional reporting into a proactive, action-driven solution, used daily by facilities management providers and end users to identify root causes and prevent critical failures across refrigeration, energy management, and BMS environments.

Key Responsibilities

• Own the product vision, roadmap, and backlog for the ActiveFM platform.
• Translate business goals, customer needs, and operational requirements into clear, prioritised user stories.
• Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments.
• Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research.
• Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation.
• Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring.
• Work closely with software, hardware, and business stakeholders to ensure aligned, high-quality delivery.
• Maintain awareness of relevant compliance and regulatory requirements and translate these into product features.
• Support go-to-market activities, including release planning, onboarding, documentation, and sales enablement.
• Track product success through KPIs such as adoption, operational outcomes, and time-to-resolution improvements.

Skills & Experience

• 5+ years' experience in Product Ownership, Product Management, or SaaS platform development.
• Proven delivery of scalable B2B digital products with measurable customer adoption.
• Strong customer empathy and ability to balance technical, operational, and commercial priorities.
• Experience in facilities management, retail technology, HVAC/R, energy, or monitoring platforms is highly desirable.
• Confident working in Agile environments with strong stakeholder communication skills.
• Familiarity with data platforms, dashboards, or monitoring systems advantageous.

Package & Benefits

• Salary: £45,000-£55,000 (depending on experience)
• 30 days holiday including bank holidays
• Pension scheme and discretionary annual bonus
• Optional healthcare (after qualifying period)
• Death in service cover
• Monday-Friday core hours with some flexibility

Why This Role?

This is a high-impact opportunity to shape a mission-critical SaaS platform used across complex, multi-site environments. You'll have genuine ownership, strong influence over platform direction, and the chance to build a product that delivers real operational and compliance value for customers.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.