Apprentice Administrator
We are looking for a confident and attentive Apprentice Administrator to join our team. The ideal candidate will be responsible for various administrative and Customer Service tasks. Within their role, they will play a key role in maintaining team organisation, managing data entry, providing clerical support and delivering customer service.
Role
- Perform data entry tasks accurately and efficiently
- Manage office supplies and inventory levels
- Assist in organising and scheduling meetings and appointments
- Handle incoming calls and emails with professionalism
- Computerise documents and maintain electronic files
- Provide administrative support to staff as needed
- Maintain confidentiality of sensitive information
- Ensure phone etiquette is always upheld
- Answer client enquiries with a high level of customer service- (phone, text, email)
- Organise and assist with events management
- Support with production, order fulfilment and sales pipeline.
- Sales – cold calls/emails
- Contacting businesses / partnerships
- Meet and greet clients
- Promote all internal services as well as other external provisions available to our client base
- Attend meetings and training courses as identified by line management
Training
If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.
Opportunity for a full time position within the team upon completion of the apprenticeship programme
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- EMA TRAINING LIMITED
- Working Week
- Mon – Thur: 9am – 5pm and Fri: 9am – 4:30pm
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Monday, 7th September 2026
- Start Date
- Monday, 14th September 2026
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Qualifications
- 5 GCSEs including maths and english GCSE, grade 5/C (Essential)