Infrastructure Support Engineer

DevOps / Infrastructure Engineer

Location: Shoreham-by-Sea, West Sussex

Working pattern: Hybrid – minimum 2 days per week in the office

Type: Permanent

We’re looking for a hands-on DevOps / Infrastructure Engineer to join an established infrastructure team during a significant programme of work.

The team is currently upgrading 40+ customers onto a new DevOps infrastructure, so this is a great opportunity to get involved in a substantial migration programme while helping to improve automation, security, reliability and day-to-day infrastructure operations.

Security is a key focus, with the team working towards 24/7 patching through increased automation and improved processes. You’ll need to be someone who can balance technical delivery with security and customer impact.

What you’ll be doing

• Play a leading hands-on role in migrating 40+ customers onto the DevOps platform
• Build, automate and improve AWS infrastructure
• Develop Infrastructure-as-Code using Terraform
• Work with containers, orchestration and troubleshooting
• Support Linux infrastructure and PostgreSQL
• Manage load balancers including AWS ALB, NGINX and Apache
• Troubleshoot infrastructure issues, including memory faults and server crashes
• Manage Active Directory, SSL certificates and secure communications
• Support networking across AWS, including VPCs, IGWs, NAT Gateways and security groups
• Contribute to monitoring and observability using Grafana
• Support infrastructure maintenance, migrations, patching, audit and compliance activity
• Work collaboratively within an Agile / sprint-based environment

There will be occasional out-of-hours and Sunday work for activities such as maintenance, migrations and patching, with time off in lieu provided.

What you’ll bring

• Strong DevOps / Infrastructure experience with an automation mindset
• Solid AWS experience
• Strong Linux administration skills
• Terraform / Infrastructure-as-Code experience
• Experience with containers and orchestration
• PostgreSQL experience
• Networking and load-balancing knowledge
• Experience with SSL certificates and endpoint management
• Grafana / observability experience
• Good communication skills and the ability to explain technical issues to non-technical audiences
• A proactive approach and the ability to work independently and as part of a team
• A genuine commitment to security and good infrastructure practices

Desirable: Rackspace, VMDK, Intune, Purview, Viva, AI in infrastructure, ISO 27001 / SOC 1 and previous audit experience.

Benefits

• 25 days' annual leave
• Company pension
• Bonus scheme
• Day off on your birthday
• Employer-Supported Volunteering
• Professional learning and development
• Recognition for core values and work anniversaries
• TOIL for occasional out-of-hours work