Workplace Experience Manager
A leading global technology organisation is seeking a Facilities & IT Workplace Experience Manager to oversee workplace operations across multiple UK locations. This is a varied, people-focused role combining Facilities Management, workplace services and first-line IT support.
The Role
As the Facilities & IT Workplace Experience Manager, you ll:
You To be successful, you ll bring:
The Role
As the Facilities & IT Workplace Experience Manager, you ll:
- Act as the first point of contact for facilities, workplace and basic IT support.
- Manage day-to-day facilities operations across multiple office locations.
- Ensure offices remain safe, clean, operational and welcoming.
- Manage suppliers, contractors, maintenance and workplace services.
- Ensure meeting rooms and collaboration technology are operational.
- Provide basic first-line IT support for laptops, monitors, docks and other equipment.
- Coordinate new starter setups and workplace asset management.
- Support Health & Safety, security and workplace compliance.
- Use employee feedback to continuously improve the workplace experience.
- Support employee engagement and social activities across the business.
You To be successful, you ll bring:
- Around 5 years' experience within Facilities Management, Workplace Services or Office Management.
- Strong customer service and employee experience skills.
- Experience managing facilities across multiple locations.
- Excellent supplier and stakeholder management skills.
- Strong problem-solving abilities and a proactive approach.
- Knowledge of Microsoft 365 and Windows environments.
- Basic first-line IT support experience would be advantageous but isn't essential.
- The ability to manage multiple priorities independently.
- Flexible working arrangements.
- Competitive salary and bonus opportunities.
- Health and wellbeing programmes.
- Extensive learning and professional development resources.
- Opportunity to work with colleagues across a global business.
- A supportive and inclusive working environment.
- Scope to make a genuine impact on the employee workplace experience.