Business Analyst (Manchester)

At Boshhh Group , we’re shaking up the fintech industry with our innovative app and intelligence solutions, making personal finance more accessible and transparent.

Based in the heart of Manchester (Deansgate) , we offer a hybrid working setup (4 days in the office, 1 remote) , giving you the best of both worlds – a vibrant creative space with built-in flexibility.

An exciting and unique opportunity to join an award-winning Fintech services business in its drive to scale from startup.

The Business Analyst will play a pivotal role in designing and optimising business, product and services processes to ensure efficiency and scalability.

This position involves close collaboration with cross-functional teams to gather requirements, analyse data, and provide actionable insights that drive strategic decision-making and enhance business processes.

Key Responsibilities:

• Collaborate with stakeholders including technical teams, business leaders to identify and document business insight and requirements.
• Design and implement efficient workflows and processes.
• Analyse existing business and product processes to identify areas for improvement.
• Ensure compliance with relevant regulations (e.g., ISO, FCA).
• Collect and analyse data to support decision-making and strategy development.
• Generate reports and dashboards to track key performance indicators (KPIs).
• Work with development teams to translate business requirements into technical specifications.
• Ensure solutions align with business strategy and user needs.
• Coordinate with cross-functional teams to ensure successful project execution.
• Support business process and product developments across the full lifecycle.
• Ensure all processes and solutions comply with financial regulations and standards.
• Stay updated on changes in regulatory requirements and implement necessary adjustments.
• Conduct usability testing and gather user feedback.
• Recommend improvements to enhance the user experience of mobile and web applications.
• Perform market analysis to identify trends and opportunities.
• Provide insights to support product development, strategic and tactical planning.
• Creating detailed documentation, including business requirements, process diagrams, and user guides.
• Define and maintain documentation library.
• Maintain clear and consistent communication with stakeholders.
• Present findings and recommendations to senior management.
• Willingness to take on responsibilities and activities required by a growing organisation.

Requirements (Must Haves):

• Bachelor's degree holder, ideally in Business, Finance, Computer Science, or related field.

• Proven experience as a Business Analyst in a fintech or technology environment
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Experience in process design and optimisation.
• Familiarity with agile methodologies and tools.
• Knowledge of regulatory compliance (e.g., ISO, FCA).
• Ability to build rapport and collaborate effectively with diverse teams.
• Ability to work in a fast-paced and dynamic environment.

Preferred/Desirable Qualifications:

• Proven experience as a Business Analyst in a startup environment.
• Experience with financial regulations and standard, eg FCA and ISO
• Certifications in Business Analysis (e.g., CBAP, PMI-PBA).

What We Offer:

• Competitive salary and benefits.
• A fast-moving team with ambitious goals and high standards.
• Hybrid working setup (4 days in Deansgate office, 1 remote)