Audiology Administration Clerk
Job summary
Closing Date: 19.08.26
Shortlisting to take place after closing date: commencing 20.08.26
Interview expected to take place in the week following shortlisting: commencing 08.09.26
The Administration Clerk will be responsible for providing administration support and reception cover to the Audiology Service. This includes booking patients into clinic, booking appointments, booking patient transport and interpreters, cashing up clinics as necessary, dealing with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers, and providing reception cover.
The job holder will also ensure that all activity data and referral to treatment data is recorded accurately, entering patient outcomes onto relevant IT systems in accordance with the Patient Access Policy.
Main duties of the job
Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job description
Job responsibilities
Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role
Person Specification
Experience
- Working experience/knowledge of computers, data input and/or word processing
- Previous receptionist/clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
- Experience of offering suggestions for improving own or team working practices.
- Previous NHS experience
Knowledge
- Understanding of Information Governance and Confidentiality
- Knowledge of Auditbase and/or Patient Administration System
- A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies
Qualifications
- GCSEs (Grade C/4 and above or equivalent) in English and Mathematics
- NVQ2 in Business Administration or equivalent
Other Requirements
- Awareness of limitation of own knowledge/skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bradford Teaching Hospitals NHS Foundation Trust
Address
Bradford Royal Infirmary
Bradford
BD9 6RJ
United Kingdom
Employer's website
https://www.bradfordhospitals.nhs.uk