E–Rostering & E-Job Planning Senior System Administrator

Job description

Job responsibilities

JOB DIMENSIONS

The post holder will be required to prioritise own workload, considering the timetable in relation to roster publication and payroll finalisation dates to ensure that issues related to rostering and pay are dealt with in a timely and effective way.

Act as first level support for access and software issues, diagnosing and resolving day to day system queries, errors or malfunctions independently escalating issues where necessary.

Working on own initiative, act as lead contact in their allocated area to support system development and business as usual activity.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

Responsible for the maintenance and updating of an effective system to evaluate and ensure that both ESR (Electronic Staff Records) and MAPS Healthroster databases are synchronised using the ESR Gateway tool in MAPS Healthroster in conjunction with ESR.

Be an expert user of the Workforce systems, ensuring a good level of understanding and accuracy to actively promote E-Job Planning and E-Rostering throughout the Trust.

Maintain accurate records of staff training.

Respond to user enquiries providing ongoing support to managers and users.

Provide system administration ensuring accurate maintenance of data within the systems, allocation of appropriate user responsibilities and troubleshooting of issues/errors.

Provide system administration ensuring accurate maintenance of data within the system and allocation of appropriate user responsibilities.

Maintenance of high-quality data within the system through data cleansing.

Responsible for the production and maintenance of project protocols and standard operating procedures as developed by the System Manager.

Assist with the management and support of the increasing user base for the system, including the provision of appropriate new starter and upgrade training and the writing/updating of user manuals for both clinical and other operational staff.

Liaise with the IT department to ensure that the system is available and accessible to all users and to liaise where necessary with the Allocate help desks.

To support and develop relationships with Finance, Workforce information team and the Nurse Bank team, and Payroll.

Support the design and upkeep of an effective system to evaluate and measure system software benefits.

Collect and prepare activity data as required including efficiency indicators on roster production, utilisation of staff and performance of the software to inform Trust Key Performance Indicators.

Provide data on a planned and ad hoc basis as required by Trust managerial teams.

To participate in analysis and audit of information produced by Healthroster.

Work on own initiative, escalating all issues of risk or concern.

Person Specification

Qualifications

• Educated to degree level or equivalent
• Educated to GCSE standard or equivalent
• Excellent key board skills

• High award ECDL or equivalent
• Teaching or training/assessors qualification
• Project management training

Experience

• Substantial admin experience using databases & spreadsheets
• Experience of training other members of professional and support staff
• Ability to use computers and standard programmes such as e-mail, MS Word, Excel and Powerpoint.
• Experience of working with varying levels of staff
• Experience of using electronic rostering systems

• Experience of System administration
• Experience supporting project implementation
• Experience of managing, supervising and developing staff
• Experience of creating and managing duty rosters
• Experience of implementing new systems, processes or technology

Skills

• Tactful with excellent communication and interpersonal skills
• Good teaching and presentation skills and able to pass on new knowledge
• Approachable and supportive even when working under pressure
• Ability to communicate in written and verbal formats including the use of different media for presentations to different audiences
• Professional attitude to work and colleagues
• Ability to work under pressure to planned timescales to meet tight deadlines
• Flexibility and adaptability - able to work on own initiative and self-motivated
• Ability to prioritise and focus when faced with multiple simultaneous tasks
• Motivated to make a difference and make a positive impact in implementing change
• Able to accept advice and guidance when needed
• Ability to absorb and analyse information quickly and accurately
• Enthusiasm for new technology whilst maintaining a people centred approach

Knowledge

• Willingness to undertake further training including IT training to enhance skills and knowledge base
• Knowledge of change management

• Knowledge of project management tools and techniques

Other requirements

• Able to work irregular hours to fulfil requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Field House, Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ

Employer's website

https://www.bradfordhospitals.nhs.uk