Product Manager

About Brand Your

Brand Your is a B2B branded packaging company focused on helping businesses create fully customisable, memorable brand experiences. We offer high-quality packaging with low minimum order quantities, making it accessible for brands of all sizes. Customers can design and order packaging online in just a few clicks, enabling fast turnaround and delivery. We're dedicated to making branded packaging the "total package," combining quality, speed and ease of use.

Role Description

This is a full-time Product Manager role based in London, United Kingdom, with a hybrid working arrangement. You'll own the end-to-end lifecycle of our digital product offerings, from discovery and requirements gathering through to launch and iteration.

Day-to-day responsibilities include defining product vision and roadmaps, scoping, prototyping and prioritising features, collaborating with design, engineering, operations, marketing and analysing customer feedback and usage data to guide improvements. The role will involve conducting market and competitive research, running experiments and using analytics to validate assumptions and measure product performance.

You'll sit at the intersection of design, engineering and operations. Brand Your is a B2B business with consumer-style buying behaviour and the decisions you make on the front end ripple straight into our CRM and data systems. Understanding that connection - how a change to a product page or checkout flow affects what we capture, attribute and act on downstream is core to the job.

What You'll Do

• Roadmap execution: Take features from our backlog and roadmap and define the user logic, flows and requirements. Own and define new roadmap items.
• UX & design: Create Figma wireframes and prototypes that are intuitive, meet business goals and are signed off before development begins.
• Ops & data collaboration: Work closely with our operations team to understand our internal data models and systems. Ensure that what looks great on the front end aligns perfectly with the downstream data and CRM needs that the rest of the business depends on. You'll need to be comfortable with how our B2B-with-B2C-behaviour commerce model works and design with its data implications in mind.
• The dev bridge: Translate signed-off designs into clear, actionable specifications for our engineering team.
• Gatekeeping & QA: Own the final testing process. You're responsible for catching bugs and UI inconsistencies before they reach users.
• Discovery & validation: Conduct market and competitive research, run experiments and use analytics to validate assumptions and measure product performance.
• Cross-functional coordination: Manage timelines, deliverables and communication across design, engineering, operations and marketing.

Key Skills & Experience

• Experience: 4–8 years as a Product Manager or designer, ideally within a design-led or agency environment.
• UX/UI fluency: You don't need to be a developer, but you must be able to create Figma wireframes and prototypes, understand user flow logic and spot a bad UI element from a mile away.
• Commercial & data literacy: You understand how front-end product decisions translate into business outcomes and data and you're comfortable reasoning about CRM and analytics, not just the interface layer. Experience with a B2B commerce model (especially one with consumer-style buying behaviour) is a strong plus.
• Technical literacy: A strong understanding of web technologies and platform architecture, enough to bridge the gap between business needs and technical execution.
• Scope discipline: You know what to cut. You can make a prioritisation call, defend a "not now," and resist scope creep and explain the reasoning to both a developer and a non-technical stakeholder.
• Comfort with ambiguity: You thrive in a scrappy environment with no ready-made product process and you're energised rather than unsettled by building structure from scratch.
• Communication: You can tell a developer why a button needs to move 5px to the left, and tell a stakeholder why that same button is vital for conversion.
• Tools: Hands-on familiarity with our stack - Medusa.js, HubSpot, Sanity CMS and Figma, or demonstrable ability to get up to speed fast.