Principal Engineer - Unified Communications

The Principal Engineer (Unified Communications) plays a pivotal role in overseeing the management, optimisation, and implementation of unified communications (UC) systems across the organisation, serving as a senior advisor, offering insights and guidance to senior management while supporting the day-to-day operational needs.

The attached job description has a full overview of the role responsibilities, however the key responsibilities include the following:

1. Unified Communication Leadership
2. Technical Support & Troubleshooting
3. Implementation & Optimisation
4. Stakeholder Management & Training
5. Project Management
6. Vendor & Systems Collaboration
7. Documentation & Reporting

Qualifications & Experience:

• Degree in Computer Science, Information Technology, Telecommunications, or a related field.
• Experience managing unified communications systems, such as Microsoft Teams and VoIP.
• Demonstrated ability to deliver small to medium-scale projects on time and within budget.
• Proficient in troubleshooting and resolving technical issues related to communication platforms.

Skills & Competencies:

• Technical Expertise in Unified Communication & application.
• Problem Solving
• Communication
• Project Management
• Collaboration

• Car Allowance 
• 25 days holiday plus bank holidays 
• Contributory Pension Scheme 
• Free on-site Parking 
• Holiday Buy Scheme 
• Volunteer Scheme 
• Share Save Scheme 
• Life Assurance 
• Enhanced Maternity, Adoption & Paternity Scheme 
• Health & Wellbeing Initiatives 
• Discount Scheme