Business Analyst

Business Analyst

• Salary 40k-50k per annum 
• Private Medical Insurance
• Dental Insurance
• Life Assurance
• Royal London Pension
• 25 holiday days + bank holidays
• Flexible hours as long as the core hours between 10 am and 4 pm are covered.

We’re recruiting a dynamic and detail-driven Business Analyst to join a fast-paced, collaborative team based in Radford Semele. If you're passionate about streamlining processes, uncovering insights through data, and delivering real business value — this role is for you.

About the Business Analyst Role:

As a Business Analyst, you’ll work across functions to identify, analyze, and document business requirements, processes, and workflows. Your mission: drive efficiency, eliminate waste, and support smarter decision-making through data and Lean principles. You’ll collaborate with stakeholders at all levels, turning business needs into practical, value-adding solutions.

Key Responsibilities of a Business Analyst:

• Work closely with stakeholders to understand their pain points and identify opportunities for improvement.

• Gather and document business requirements via workshops, interviews, and analysis.

• Create clear, actionable functional and non-functional specifications.

• Apply Lean tools such as value stream mapping to pinpoint inefficiencies.

• Design future-state processes that improve effectiveness and cut waste.

• Champion solutions with a measurable ROI and business value.

• Collect and interpret business data to uncover patterns, trends, and actionable insights.

• Build dashboards and reports to monitor KPIs and process improvement outcomes.

• Leverage data to support key business decisions and continuous improvement.

• Build strong relationships across departments and levels of seniority.

• Communicate clearly with both technical and non-technical audiences.

• Facilitate workshops and meetings to extract and present insights.

• Produce clear and concise process documentation (flows, SOPs, user guides).

• Recommend and support automation and optimisation opportunities.

• Help implement changes and monitor impact.

• Comfortable working in both Agile and Waterfall project environments.

Requirements of Business Analyst:

• A degree in Business, Information Systems, or a related discipline.

• Previous experience in a Business Analyst role, ideally with Lean methodology exposure.

• Analytical, detail-focused, and results-oriented mindset.

• Strong communication and interpersonal skills.

• Familiarity with business analysis tools (process mapping, data analytics, etc.).

• Ability to work both independently and collaboratively.

• Eagerness to learn quickly and adapt to new industry sectors.
  
  INDL