Application Analyst - 36 hours

Job summary

Are you experienced in supporting digital applications and confident working with data?

Do you enjoy helping colleagues get the best out of systems through training, analysis, and problem-solving?

BPAS are looking for an Application Analyst to join our Patient Safety and Quality team. This new role has been created to strengthen the use of digital systems in driving improvements to patient care. Reporting to the Patient Safety and Risk Lead, you will provide expert support for the Insight platform and its expanding range of modules.

This role will be central to ensuring colleagues across BPAS can use Insight effectively, supporting training, end-user queries, and the quality of data that underpins patient safety and risk management.

You will work closely with the Risk Data Manager to support reporting, analysis, and dashboard development to inform organisational decision-making.

This is a permanent role working 36 hours per week over Monday to Friday. It is home-based with occasional travel to our Head Office in Leamington Spa and other BPAS units as required.

Main duties of the job

• Delivering end-user support and acting as first-line contact for Insight platform issues.

• Ensuring users have appropriate access and security permissions.

• Developing and delivering structured training, resources, and guidance to support colleagues.

• Working with the Risk Data Manager to ensure Insight data is accurate, secure, and reliable.

• Producing reports and dashboards using SQL and other tools to support decision-making.

• Contributing to assurance reporting, trend analysis, and continuous improvement.

• Liaising with BPAS colleagues, including digital support teams, to extract and present data clearly.

• Ensuring compliance with data retention, back-up, and information governance requirements.

About You

You will have a degree (or equivalent experience) in IT systems or a related field, and significant experience supporting end-users with digital applications, ideally within a healthcare or regulated environment.

Confident in working with data and systems, you will be able to explain technical concepts clearly and support colleagues through training and guidance. A methodical, customer-focused approach, combined with strong problem-solving skills, will be key to your success in this role.

We are also looking for:

• Proficiency in SQL, with the ability to interrogate databases and produce meaningful reports
• ITIL Foundation certification

About us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working with us:

Alongside a supportive and friendly working environment, BPAS has generous benefits:

• Life assurance cover at 3 times salary

• 34 days annual leave per year
• A defined contribution pension scheme.
• You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.