IT Support Administrator - 36 hours 12 months FTC

Job summary

*Please note that this is a 12 months Fixed-Term Contract

Are you an organised and detail-focused administrator with an interest in IT and digital services?

BPAS is seeking an IT Support Administrator to provide essential administrative support to our IT & Digital team. This role is key to ensuring the smooth running of financial processes, IT asset management, and service coordination across the organisation.

You will work closely with the Head of IT & Digital and wider team, supporting the management of IT spend, maintaining accurate records, and coordinating equipment and supplier processes to ensure services run efficiently.

This is a hybrid working role with visits to BPAS Head office once a week and when required for meetings and team days.

About You

You will have experience working in an administrative role, ideally within an IT, finance or operational environment, with strong organisational skills and a high level of attention to detail. You will be confident managing data, working with systems, and supporting processes that require accuracy and consistency.

You will be comfortable liaising with a range of stakeholders, including internal teams, suppliers and finance colleagues, and will have the ability to prioritise your workload effectively. A proactive approach, strong communication skills and a willingness to identify and suggest improvements will be key to success in this role.

Main duties of the job

• Support the accurate recording and monitoring of IT spend, working closely with Finance colleagues and suppliers
• Assist in maintaining IT asset registers and stock control logs, ensuring records are accurate and up to date
• Coordinate new equipment requests and arrange delivery to users and sites across the organisation
• Use IT Service Desk and financial systems to input and extract data and support management reporting
• Request supplier quotations, raise purchase orders, check invoices and support resolution of discrepancies
• Assist in monitoring budgets and identifying opportunities for cost improvements
• Support the development and implementation of process improvements within IT administrative functions
• Provide general administrative support to the IT team, including scheduling meetings, preparing agendas and taking minutes

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us - benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.