Reconciliation Analyst
Job Description
Key Objectives
- Support the supervisor in overseeing the day-to-day operation of the Reconciliation team
- Deliver daily and monthly cash, position, and transaction reconciliation exceptions using TLM (or manual processes) to internal and external stakeholders
Core Responsibilities
- Produce daily reconciliations and management information
- Maintain and update reconciliation process documentation
- Monitor reconciliation activities to ensure data integrity and accuracy
- Perform root cause analysis to improve automation and matching rates
- Provide oversight for new bank implementations and account openings
- Support, develop, and mentor team members through regular meetings and cross-training
- Manage the deployment of IT releases from a reconciliation perspective
- Partner with technology teams to define requirements and drive system improvements
- Work with Client Services to support a high-quality client experience
- Collaborate with business analysts and operational teams to enhance reconciliation processes
- Support parallel testing and operational readiness for new deployments
- Contribute to KPI and KRI development and reporting
- Participate in ad hoc projects as required
Best Practice and Compliance
- Ensure procedures and process documentation remain current
- Adhere to all relevant regulatory and compliance requirements
Technical Capabilities, Skills & Experience
- Extensive experience in Reconciliation and TLM
- Strong verbal and written communication skills
- Ability to manage multiple priorities under pressure
- Proficient IT skills, including intermediate Excel
- Strong organizational and problem-solving abilities
- Highly motivated with a proactive approach to change