IT Infrastructure and Client Computing Manager
Job summary
IT Infrastructure and Client Computing Manager
Band 8a - £63,665 - £70,887 per annum
Permanent - 37.5 hrs per week
Please note that, alongside your application, you are required to complete the online assessment referenced in the attached document titled "Online IT Assessment". Completion of the assessment is a mandatory requirement of the selection process. Applications submitted without a completed assessment will NOT be considered for shortlisting.
Bromley Healthcare is seeking an experienced and forward-thinking IT Infrastructure and Client Computing Manager to lead the delivery, security & continual improvement of our core digital services. This is an exciting opportunity for a technology leader with expertise in Microsoft 365, cloud platforms, cyber security and modern digital technologies, including the safe adoption of AI-enabled solutions.
Interviews to be held on or around 7th October
Main duties of the job
Main duties of the job role include but are not limited to:
- Lead and develop the Infrastructure and Client Computing team, driving service performance, resilience and continual improvement.
- Manage supplier relationships and third-party support contracts, ensuring effective performance and value for money.
- Oversee delivery of technical cyber security controls supporting Cyber Essentials Plus, DSPT and NHS cyber security standards.
- Ensure infrastructure, cloud and end-user computing services support audit readiness, cyber resilience, business continuity and incident response.
- Maintain infrastructure platforms within vendor support and lead the planning and delivery of upgrades and lifecycle management.
- Ensure compliance with patching, endpoint protection and cyber security standards.
- Act as the senior escalation point for infrastructure and client computing service issues and provide leadership, coaching and development to technical staff, maximising team capability and performance.
- Provide specialist expertise across Microsoft 365, Azure, Active Directory, Group Policy, Intune, virtualisation and cloud services.
Please note that, alongside your application, you are required to complete the online assessment referenced in the attached document titled "Online IT Assessment". Completion of the assessment is a mandatory requirement of the selection process. Applications submitted without a completed assessment will not be considered for shortlisting.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Job description
Job responsibilities
For full details of this job please review the attached job description and person specification.
To be considered for this role applicants will need:
Need at least five years relevant experience managing IT infrastructure and client computing services in a large, multi-site organisation, or an IT-related degree or equivalent industry qualification.
Demonstrable experience designing, managing and troubleshooting enterprise networks, including LAN, WAN, wireless, routing, switching, firewalls and network security.
Significant experience managing Microsoft-based infrastructure and end-user computing services, including Microsoft 365, Entra ID, Intune and Autopilot or equivalent technologies.
Demonstrable experience implementing or overseeing cyber security controls, including Cyber Essentials Plus or equivalent, secure configuration, patching, vulnerability remediation, endpoint protection and access control.
Experience leading technical staff and managing operational IT services, including major incidents, service performance, suppliers and continuous improvement.
Person Specification
Qualifications
- Degree in Information Technology, Computer Science, Cyber Security, Engineering or equivalent demonstrable experience
- Full UK Driving Licence
- Management qualification CCNA, CCNP or equivalent networking certification CISSP, CISM or equivalent cyber security certification Relevant Microsoft infrastructure, cloud or security certification ITIL Foundation or higher
Training
- Evidence of Continuing IT Professional Development
- Recruitment and Performance Management training
Specifica Skills
- Knowledge & experience in use of Microsoft365 and CoPilot
- Knowledge & experience in use of AI Tools
- Knowledge & experience in use of IT infrastructure (networking, data centre and telephony),
- Knowledge & experience in use of Cyber Security
- Knowledge & experience in use of End user computing (Intune) & Common IT applications
- Good verbal, listening, written communication skill, Good organisational , negotiation, persuasion & Good presentation skills
- Ability to work in a structured and systematic manner,Proven problem solving skills and Ability to prioritise workloads, deliver results and meet deadlines whilst under pressure
- Knowledge & experience in use of Project Management software
- Able to articulate subject matter expertise confidently and authoritatively and translate it for a range of audiences in clear plain language, Attention to detail,Good Analytical Skills & Able to deliver bad news confidently and in a constructive manner
- Coaching & training skills
- Good numeracy skills and an ability to use statistics appropriately
- NHSMail / NHS.net Connect Shared Microsoft Tenancy
- Deployment technologies for end user computing devices such as Microsoft Intune, Microsoft Autopilot
Experience
- 5 Years Technical Management Experience
- Experience managing stakeholders, third-party suppliers and contracts within a complex IT environment
- Experience in the day-to-day operational management of complex IT infrastructure
- IT Management within NHS environment
- Experience planning and leading cyber security, AI governance and digital resilience improvements within NHS, public sector or regulated environment
Personal Qualities
- Determined and self-motivated, with genuine interest in subject matter
- oAble to work effectively in a complex multi professional environment with limited resources
- Confidence and resilience, Willingness to learn and develop as well as Proactive and innovative thinker
Information Technology/Information Governance
- Network architecture, protocols and technologies
- Cyber security certification or training (CISSP, CISM, CompTIA Security+)
- Significant experience managing Microsoft-based infrastructure and end-user computing services
- NHS Cyber security and CE/CE+
- AI-related technical, operational, security and governance risks, implementing appropriate controls to support safe and compliant use of AI technologies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley Healthcare CIC
Address
Central Court
1b Knoll Rise, Orpington, BR6 0JA
Orpington
BR6 0JA
United Kingdom
Employer's website
http://www.bromleyhealthcare.org.uk/