Apprentice Administrative Assistant Level 3

This apprenticeship is for a dynamic, ambitious and efficient individual to work in our office with the desire to help this outstanding school. We are looking for someone who will join us on our journey to continued educational excellence. The successful candidate will play a major role in supporting the Office Manager. 

Main Duties

•  This is a developmental role.  You will be responsible for gathering and recording evidence for your apprenticeship and attending any lessons, training sessions or assessments arranged by your training provider or Supervisor

Organisation

• Undertake reception duties, including answering the telephone and face to face enquiries and assist visitors within signing in and directing them to the appropriate location.
• Assist with pupil welfare duties, liaising with parents and staff.
• Assisting with arrangements for visits by the school nurse, photographer etc. and recording on electronic diary as appropriate.

Administration

• Provide routine clerical support, e.g. photocopying, filing, emailing and completion of routine forms.
• Undertake word processing and other IT based tasks.
• Assist with maintaining manual and computerised records/management information systems as appropriate.
• Assist with other routine administration tasks, including control of resources.

Responsibilities

• To work as part of a team, supporting colleagues to deliver an excellent administrative service.
• To organise work tasks and duties to meet agreed service standards.
• Record keeping, filing, data input and retrieval.
• Dealing with incoming and outgoing mail.
• Preparing routine correspondence and information packs.
• Photocopying.
• Taking telephone messages and dealing with basic telephone enquiries.
• To use IT applications and Databases effectively to deliver administrative tasks.
• To communicate effectively with customers and colleagues in relation to work undertaken.
• To undertake any other duties that are commensurate with the post.

• Communication skills
• IT skills
• Organisation skills
• Number skills
• Team working
• Patience
• Calm disposition
• Professional
• Self-motivated
• Reliable and trustworthy

• English and Maths GCSE, grade 4/C or above (Essential)