Business Analyst

Broster Buchanan are partnered with a higher education institute who are looking for a Business Analyst as they undergo a big change programme with the later stages of an ERP implementation. This would suit an experienced BA with exposure to change programmes, with a focus on the as is and to be.The role offers a salary of £50k - £57.3k and a hybrid working pattern with 4 days onsite and 1 day remote, with a great benefits package as outlined below.Key Responsibilities:

• Ensure the effective communication of the project's objectives, timeframes, progress, challenges and corrections across key stakeholders and user populations
• Communicate information on updated processes, policies and capabilities such that it lands with understanding and engagement for users and key stakeholders
• Work with the Project Manager and other members involved in the project and wider programme to deliver the project's objectives and contribute effectively to the overall transformation programme
• Establish effective teamworking relationships and practices with all relevant stakeholders to create an engaged and enthused broad user group and ensure appropriate inclusion of business and user requirements
• Collaborate with personnel from the software supplier, and with other external agencies effectively
• Participation with key stakeholders and relevant groups, providing feedback on services or product as required
• Liaise with other projects as needed to ensure that key processes are optimised and fully integrated
• Acquire and apply knowledge from external sources - such as Higher Education groups, software user groups - to identify and deliver best in class capabilities
• Ensure the accuracy and control of system capabilities and processes, and of data feeds and information outputs
• Develop and maintain reports and dashboards to support analysis and decision-making
• Collaborate with data teams to implement data governance and quality control measures
• Work closely with IT and directly involved teams to implement effective, streamlined operations
• Assess project tasks, and build required activities, timings and resources into the project plan
• Use expertise in Student Management System and reporting to shape and influence developments, resolve problems where there is a lack of precedent, and be innovative and creative to develop appropriate solutions

Requirements:

• Good experience with system and process implementation, including data migration, detailing specifications, testing, documenting processes and training
• Proven experience as a Business Analyst either with ERP change projects or in higher education with similar change programmes
• Expertise in data management and reporting to be able to shape and influence
• developments, and be innovative to develop and implement appropriate solutions
• Excellent communication skills, including for training and presentations
• Effective and persuasive, with the ability to build strong relationships with staff at different levels within the University and with external agencies

Benefits:

• 30 days AL + bank holidays
• Uplifted pension scheme with 9% employer at 4% employee
• Opportunity for continued learning and development with internal courses
• Employee Assistance Programme, onsite gym, exercise facilities, catering and free parking.