- Data Centre
- ccna, rack and stack, cable lable, servers, networking
- HPE / Dell / Cisco configuration, AX
Data Centre Technician LeadSouth Yorkshire Our client is a provider of IT infrastructure, end-user computing, cybersecurity, and IT optimisation products and services. Their customer base spans across multiple sectors.
Role This role reports to the DCS Manager and will consist of multiple departmental disciplines including but not limited to: Engineering, Documentation creation and amendments, Build technician, Quality control and any other function as deemed necessary by the IDCS Manager based on workload and resource demands.The Integration Data Centre Lead Technician's role is to facilitate complex build Integration projects moving builds forward to meet targeted customer delivery schedules. This lead provides direction and guidance to a team of technical resources. They work with several different groups including technical specialists, automation/scripting developers, network engineers, quality control group, and build technicians.
Responsibilities - Be the technical expert to a group of build technicians, providing support to move the team towards successful project completion.
- Decipher customer documentation and specifications to turn a logical construct into a physical build.
- Direct rack and stack of hardware into cabinets, following customer elevation documentation
- Learn the customer labelling process and naming standards for power and network and be able to meet the quality control expectations for that labelling
- Conduct power testing and respond to any DOAs by debugging and then opening tickets with appropriate hardware vendors as necessary
- Work with the automation team in creating and deploying custom scripts to complete hardware verification and populate files with output.
- Using customer and internal documentation, assist the manager to perform QC checks
- Attend internal meetings to report status on current build projects
- Work with the wider team to provide skills training and mentoring to build technicians
- Working with the Documentation Specialist, create and maintain up-to-date project documentation.
- Work closely with warehouse teams to advise on crating status and any delays potentially impacting the shipping schedule
- Process staged inventory and order modifications working closely with Sales and warehouse staff
- Apply Gemba Lean processes of improvement by engaging with employees
Skills - Ability to decipher technical documentation and communicate technical detail to team members translating logical information into a physical build
- Mature attitude to problem solving and the ability to lead by example.
- Flexible approach to tasks including a flexible approach to work time constraints when liaising with globally based resources.
- Ability to work with multiple resources under tight time constraints to meet strict deadlines
- Technical problem-solving skills
- Ability to complete technical configurations, such as firmware upgrades, network settings, and custom settings as required by the customer across multiple vendor platforms
- Strong organisational and communication skills
- Ability to work with multiple global teams to manage concurrent rack integration projects
- Ability to transfer knowledge from one environment (i.e. US Build Configuration Centre) to another environment (i.e. UK / SGP Build Configuration Centre) and convey the cross-discipline skills necessary to create a new working environment
- Ability to identify process enhancements in the build / quality control / hardware verification processes
Skills - HPE / Dell / Cisco configuration.
- Experience in a Data Centre Services organisation, or some similar background
- Ability to bring disparate teams together to work towards a common goal.
- Positive approach to challenging technical issues.
- Ability to provide creative, out-of-the-box solutions to challenging problems while maintaining a mindfulness towards minimising risk and ensuring project timelines
Other Requirements - approx 2 Years Experience in a Data Centre Services organisation, or some equivalent background.
- Minimum of 2 years of experience required in the following areas:
- Some technical / hardware / software experience with the following vendors, including but not limited to Lenovo, IBM, HP, Dell, Supermicro, Cisco, Juniper, Pure and Fortinet.
- Willing to work extended hours to complete projects and meet deadlines
- Business working hours are Monday to Friday, 09:00 - 17.00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities
Please email your CV to apply for this position
