Infrastructure Operations Engineer
Broster Buchanan are partnered with a global automotive brand who are looking for an Infrastructure Operations Engineer to join their growing IT department, primarily to help manage and build their core Azure infrastructure during an exciting time with plenty of upcoming projects. Approximately 20% of the work will be BAU, with 80% focused on new projects. On offer is a salary of up to £50k (with some flexibility for the right person), a hybrid work pattern with 2 days onsite in central Birmingham, and a great benefits package as outlined at the bottom.Responsibilities:
- Be the key individual responsible for the maintenance, management and design of their nearly 100% Azure based infrastructure environment.
- Provide thorough technical systems support to both internal and external customers.
- Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
- Troubleshoot, resolve, implement or escalate Incidents, service requests or alerts as required.
- Follow IT Service Management Processes as dictated by SOPs.
- Ensuring all IT systems function within the parameters of the SLAs.
- Maintenance and support, project work and delivery of multiple platforms and systems.
- Help and support the Application Super Users Group.
- Build and maintain effective working relationships with colleagues in the UK and Europe.
- Must have a strong Azure background, including designing, building and maintaining Azure infrastructure, with experience across all the aspects such as network, VM, automation, monitoring etc.
- Good experience working within ITIL Framework of Service Management.
- Must have good experience in Windows architecture, Active Directory, Virtualisation, SQL or Oracle Server for Infrastructure and DBA, and backup and restore technologies
- Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
- Have an understanding of Disaster Recovery and BCP Planning.
- Automated scripting skills (PowerShell, VBScript) as well as general scripting would be beneficial, but isn’t essential.
- 25 days holiday plus bank holidays and additional holiday days for long service
- Pension Scheme matched contributions up to 4.5% of basic salary
- Life Insurance, enhanced Maternity & Paternity pay, company Sick Pay Scheme
- Employee Assistance Programme
- Healthcare Cash Plan option