Chief Information Officer

Chief Information Officer / Head of Technology

Overview

Our client is a leading financial services institution specialising in banking, asset management and securities services. The business operates at scale across complex markets and requires a transformative technology leader to modernise platforms, enhance operational resilience, and advance digital client experience.

The Chief Information Officer (CIO) / Head of Technology will lead all aspects of technology strategy, delivery, operations, cyber security, and data management. The role is responsible for aligning technology investment to business growth and long-term transformation initiatives across trust, custody, asset management, and banking services. This is a newly created role offering the individual a chance to define and shape the business' long term technology strategy.

Key Responsibilities

Technology Strategy & Leadership

• Define and execute a multi-year technology strategy aligned with corporate and regulatory priorities.
• Lead enterprise-wide modernisation initiatives, including cloud adoption, digital workflow transformation, data platform enhancement, and legacy system remediation.
• Build strong executive partnerships across business lines—including trust, custody, asset servicing, investment operations, risk, and finance—to ensure technology enables efficient, scalable, and compliant delivery.

Technology Delivery & Change Execution

• Oversee the development, integration, and lifecycle management of enterprise platforms used for trust banking, custody operations, portfolio administration, real-estate services, and client reporting.
• Establish robust delivery governance for technology programmes, ensuring prioritisation, transparency, and on-time delivery.
• Improve agility by strengthening engineering practices, automation tooling, and vendor-management disciplines.

Operational Resilience & Infrastructure

• Ensure highly resilient, secure, and scalable core infrastructure, networks, and applications.
• Lead resilience, disaster-recovery, and business-continuity planning across domestic and global operations.
• Drive operational excellence by improving uptime, simplifying systems architecture, and reducing technology risk.

Cyber Security & Risk Management

• Own the cyber security strategy and cyber-control framework in line with regulatory standards for the financial sector.
• Oversee the management of cyber threats, identity access management, data protection, and vendor/third-party risk.
• Partner with Compliance, Operational Risk, and Internal Audit to maintain strong technology governance and evidencing.

Data, Analytics & Information Management

• Advance enterprise data strategy, including data governance, metadata management, data quality, and analytics capabilities.
• Support business growth by enabling accurate reporting, regulatory submissions, and client-facing data services.
• Promote responsible and ethical use of data, automation, and emerging technologies.

Leadership & People Management

• Lead and develop a diverse global technology organisation spanning engineering, operations, architecture, security, and programme delivery.
• Foster a high-performance, collaborative culture focused on accountability, innovation, and continuous improvement.
• Manage technology budgets, cost optimisation initiatives, and the value realisation of major investments.

Required Experience

• Executive-level leadership in a financial institution, preferably in areas such as investment banking, asset management or custody.
• Proven track record delivering large-scale technology transformation—cloud, data platforms, application modernisation, and infrastructure uplift.
• Deep understanding of technology risk, regulatory expectations, and operational-resilience standards within financial services.
• Experience managing large, multi-disciplinary global technology teams and vendor ecosystems.
• Strong background in modern engineering practices, automation, and service-management frameworks.
• Demonstrated ability to influence and partner with senior business leaders and regulators.

Skills & Attributes

• Strategic thinker able to balance long-term transformation with near-term operational demands.
• Strong communicator with the ability to translate complex technology into business-relevant outcomes.
• Decisive leader with excellent judgement, integrity, and stakeholder-management capabilities.
• Highly resilient, pragmatic, and able to operate effectively in a regulated and risk-sensitive environment.
• Passion for continuous improvement, innovation, and technology-enabled client experience.