Group IT Operations Manager (Head of IT Operations)
Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Leadership team with purpose of the role to lead BRUSH’s IT Operations function, managing all aspects of IT infrastructure, cyber and end user support, ensuring that technology aligns with business needs and drives improvement in service, security and scalability.Leads a team whose day to day responsibilities include active management of IT services in areas such as IT Helpdesk, Infrastructure support (Servers, network, hosting), cyber / information security, end user compute support, major incident management, service monitoring, change management, problem management.Key Responsibilities:
- Manage IT Operations activity in the areas of infrastructure, services delivery and cyber security to support the delivery of BRUSH’s IT objectives, including the development of IT operational roadmaps.
- Team building and growth – design and lead a high performing, scalable IT operations organisation with clear roles, leadership and accountability.This may be through the direct management of staff or third party solution providers.
- Continually review IT requirements and deliverables against the emerging requirements, BRUSH strategic plans and other business plans / targets to ensure that technology, staff and resources are appropriately delivered.
- Understand the evolving IT landscape and organisational objectives in order to identify emerging operational challenges and opportunities.
- Be a core member of the BRUSH Technology change board ensuring all IT changes are aligned to strategy.
- Ensure the high availability, performance and cybersecurity of BRUSH IT environment.
- Identify opportunities for continuous improvement in the IT Operations function and recommend appropriate strategies to BRUSH teams, the Director of IT, or appropriate governance boards
- Substantial experience (5-10 years) in a similar IT leadership role, including leadership of internal teams.
- Proven track record in managing enterprise IT environments and operations.
- Experience in developing IT roadmaps aligned to Company and IT strategies.
- Experience of IT procurement, licence renewals and vendor management.
- Experience leading change management and major IT upgrades / deployments.
- Broad knowledge of all aspects of IT technology, in particular Microsoft OS’s, applications, cloud offerings and cyber tools.
- Flexibility to travel between BRUSH sites.
- Strong understanding of ITIL frameworks and hands-on experience implementing ITSM best practices.
- Competitive salary
- Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles)
- Flexible and Hybrid working options (role dependant)
- Life insurance – 4 x annual salary
- Enhanced Company Pension scheme
- 24/7 free and confidential Employee Assistance Programme
- GP24 Service – Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
- BRUSHRewards – Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself.
- Family friendly policies including Enhanced Maternity/Paternity
- Bike2work scheme
- Long Service Awards
- Developing our people is important to us - we support and encourage development by offering ongoing professional development and training.