CRM Solutions Architect - Zoho

CRM Solutions Architect - Zoho / Software Developer

Location: Essex (Hybrid)    Please do not apply unless you live within a 60 min comute to the office

Salary: £45,000 - £55,000 (DOE)+ Uncapped Bonus

Type: Permanent, Full-Time

Are you a CRM expert ready to take on a pivotal Solutions Architect role? Do you thrive in designing scalable, data-driven, automated solutions across departments? Do you have indepth experience of Zoho, Sales Force or Microsoft Dynamix CRMs? A leading Telecoms services company is seeking a UK based CRM Solutions Architect to lead transformation projects and system automation.

What You'll Do:

• Lead the design, development and optimisation of Zoho CRM solutions
• Drive business process automation across sales, finance, marketing and operations
• Create advanced SQL-driven dashboards and reports to generate real business insight
• Own system integrations and custom workflows using Deluge, JavaScript or Python
• Collaborate across departments to scope, design and hand off solutions to developers
• Support data-driven decision making and process improvement initiatives

What You Bring:

• Minimum 3+ years of hands-on CRM experience - Zoho (not just administration-deep configuration, scripting, and integration required)
• Proficiency in Deluge, or transferable experience in JavaScript or Python
• Proven ability to design end-to-end CRM solutions and automate workflows
• Strong SQL reporting and dashboard development experience (Zoho Analytics, Power BI, etc or equivalent in Sales Force or MS Dynamix.)
• Understanding of API integrations, CRM architecture and user journey design
• Comfortable liaising directly with stakeholders and translating business needs into tech deliverables

Why Join?

• Be the Zoho CRM lead for a tech-forward telecoms business
• Enjoy hybrid working (3-4 days in-office in Essex)
• Contribute to innovative projects including AI, automation and custom CRM tools
• Excellent career development opportunities in a fast-growing Telecom services organisation
• Competitive salary + uncapped bonus structure
• Support with Zoho certifications and ongoing learning
• Sponsorship Licence transfer will be considered for candidates already residing and working in the UK. No international visa sponsorship is available.

Apply today if you're a Zoho CRM architect looking to make real impact!