Operations Manager
Operations Manager
Operations Manager role for tech / consulting firm: £60 – 70,000 plus benefits / hybrid role
A busy and varied role to join the Operations team of a tech business whose software / consulting work spans FMCG, ecommerce, charities, public sector contracts and household names.
This is a responsible role in which you will have visibility and reach across colleagues within the company, their client businesses and their network of tech consultants globally. The role will suit a candidate who has a least 3 years’ Operations experience and who is very tech minded with an interest in building these skills.
You will be involved in:
- Being a friendly and knowledgeable face for colleagues and suppliers alike
- Operational processes such as contracts and legislation
- Creating and improving workflows for all projects to include staffing
- Onboarding new clients and joiners (consultants and team members) alongside the People team
- Ensuring that consultants have correct checks and accreditations in place ahead of joining client project teams
- Operational management of the company’s business risk management e.g. IR35, data protection, GDPR, ISO accreditations, etc.
- Data work including timesheets, systems and company-wide reporting
Your Operations work will support across the wider company and feed into project success, client satisfaction and brand reputation.
The right candidate will work closely with the COO; a background in an HQ Operations role ideally in technology and / or the consulting sector would be ideal. You will need the ability to work under pressure and be able to juggle multiple demands from both internal colleagues and external stakeholders. This is a close-knit Operations team of 5 within a very well-regarded firm.
Excellent IT skills including APIs are really key as well as the desire to continue learning in this area as well as strong influencing / people skills as well as fantastic communication at all levels. Friendly team of colleagues who are helpful and hardworking.
You will be joining an established business whose clients only have good things to say about them. Fantastic newly acquired office location close to Clerkenwell / Farringdon – sociable team with events and a roof terrace.
Salary: £60-70,000 plus good benefits – bonus, private medical and enhanced pension.
This is a hybrid role with 3-4 days’ office working per week.