EPR Business Change Analyst
Job summary
Please note: this is a fixed term opportunity.
An exciting opportunity has arisen to join the Buckinghamshire Healthcare NHS Trust Electronic Patient Record (EPR) Team as an EPR Business Change Analyst. Based at Stoke Mandeville Hospital (with Trust-wide working), the postholder will support the delivery of the Trust's EPR programme and wider digital transformation, helping to ensure safe and effective adoption of EPR solutions as part of the Trust's Smarter Care and Smarter Working programmes.
Main duties of the job
Working closely with clinical, operational and digital colleagues, you will undertake business analysis and business change activity across EPR workstreams. This will include requirements gathering, end-to-end process mapping (AS-IS to TO-BE), supporting clinical and operational process redesign, and ensuring stakeholders have clarity on roles and responsibilities (e.g., using tools such as RACI).
You will also support delivery activity such as User Acceptance Testing (UAT) (including test script development, coordination and results tracking), and contribute to implementation readiness and go-live support--helping users transition confidently to new ways of working and ensuring changes are embedded safely into business as usual.
About us
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?
We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.Our CARE values are collaborate, aspire, respect and enable.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
. EDUCATION, QUALIFICATIONS & TRAINING
- Degree or equivalent experience or equivalent level or equivalent experience
- Knowledge of the provision of health services and Digital Systems
- Practice or has equitable work based experience
- Experience of working in Digital
- Recognised Business Analysis qualification e.g. BCS Certificate in Business Analysis
EXPERIENCE
- Proven experience of effectively supporting projects with BA activities from brief through to delivery
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
- Experience of working in health organisations
- Experience of implementing formal business analysis techniques to improve consistency and quality of delivery
- Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems.
- Experience of business process design capability
- Experience of initiating and managing change
- Awareness of nationally mandated standards e.g. Digital Technology Assessment Criteria (DTAC) and DCB0129 or DCB0160 and NICE's
- Experience of carrying out research of where similar problems have been solved in the NHS (e.g. by using NHS Futures, contacting other Trusts)
- Experience of engaging with stakeholders for UAT testing strategies
- Experience line managing staff
SKILLS, ABILITIES & KNOWLEDGE
- Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through
- Ability to self-motivate and work on own initiative and organise own workload and that of the team to operate effectively
- Excellent interpersonal skills, including high-level negotiation and influencing, development
- Excellent communication skills (verbal/written) - including demonstrable experience of writing quality reports
- Advanced written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences.
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Able to perform confidently in stressful situations
- Can constructively challenge and effectively manage conflict to reach a positive conclusion
- Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels.
- Excellent presentation and facilitation skills
- Able to meet deadlines in a challenging and resource lean environment
- Able to capture, document and manage business requirements in an unambiguous way
- Excellent knowledge and use of Visio or other Process mapping tools e.g. MIRO MS Visio
- Good working understanding of health informatics issues and clinical information systems Ability to travel to other hospital sites
- Flexible to work out of normal working hours occasionally
- Experience of engaging with clinical experts and evidence of understanding complex clinical pathways (e.g. Cancer care)
- Evidence of managing his/her workload and working in a matrix management structure
- Use of project and product delivery tools to help build road maps e.g. Service Now and Monday.com
SPECIAL CIRCUMSTANCES
- Flexible working across different Trust sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Buckinghamshire Healthcare NHS Trust
Address
Stoke Mandeville Hospital
Stoke Mandeville Hospital
Aylesbury
HP21 8AL
Employer's website
https://careers.buckshealthcare.nhs.uk/