D365BC Trainer
Dynamics 365 Business Central Trainer
Location: Hybrid (Home & Office)
Hours: 37.5 hours per week
Reports to: Training Manager
About the Company
We are an established Microsoft Partner with over 30 years of experience helping manufacturing and distribution businesses improve the way they operate through Microsoft Dynamics 365 Business Central.
Our focus is on delivering practical business solutions that help customers achieve their goals through technology, best practice and innovation. We pride ourselves on providing outstanding customer service and creating a collaborative environment where our people can develop, grow and make a genuine impact.
The Role
We are looking for an enthusiastic and knowledgeable Dynamics 365 Business Central Trainer to join our growing team.
You'll be responsible for designing and delivering engaging training for both customers and internal teams, creating high-quality learning materials and supporting the ongoing adoption of Microsoft Dynamics 365 Business Central.
Experience with complementary Microsoft technologies such as Power BI, Cosmos or Continia would be advantageous.
Key Responsibilities
- Design, develop and deliver Microsoft Dynamics 365 Business Central training programmes.
- Deliver engaging classroom, virtual and on-site training sessions.
- Produce training videos, user guides, presentations, booklets and other learning materials.
- Create blog content and knowledge articles to support user adoption.
- Work closely with consultants and subject matter experts to ensure training content remains accurate and up to date.
- Gather feedback and continually improve training delivery.
- Maintain documentation alongside new software releases and feature updates.
- Support the development of online learning resources and learning management systems.
- Deliver training on complementary products including Power BI, Cosmos and Continia where appropriate.
- Provide post-training support and guidance to customers and colleagues.
- Collaborate with consultancy, support, CRM and Power Platform teams.
Experience Required
- Experience delivering software training, ideally around Microsoft Dynamics 365 Business Central.
- Experience creating training materials including videos, presentations and written documentation.
- Strong understanding of Microsoft cloud technologies and Business Central.
- Knowledge of business processes and how technology supports operational improvement.
- Experience using learning management systems (LMS) is desirable.
- Microsoft certifications such as MB-800 or Microsoft Certified Trainer (MCT) are advantageous.
- Previous experience within finance or business analysis would be beneficial.
Skills
- Excellent written and verbal communication skills.
- Confident presenting to audiences of varying sizes.
- Ability to explain technical concepts clearly to both technical and non-technical users.
- Strong organisational and time management skills.
- Able to manage multiple projects simultaneously.
- Proactive with a passion for continuous learning.
- Consultancy experience around Business Central administration, reporting and standard accounting processes would be advantageous.
What We're Looking For
You'll enjoy working in a fast-paced environment and be passionate about helping people get the most from Microsoft Dynamics 365 Business Central.
You'll be a collaborative team player with excellent communication skills and a genuine enthusiasm for training, coaching and knowledge sharing.
What's on Offer
- Hybrid working
- Ongoing learning and development
- Supportive and collaborative team
- Opportunity to work with a leading Microsoft Business Central practice
- Long-term career progression
- Training and mentoring provided
Applicants must have the legal right to work in the UK.