Business Analyst

Business Analyst

Reference: BH-388c

Job Type: Contract

Duration: 31 May 2026 – 19 Sept 2026

Location: Remote working (1 day per month in the London office)

Day rate: up to £550 per day (Outside IR35)

About The Client:

Our client is delivering a large-scale digital transformation programme within the UK transport sector, focused on consolidating multiple customer-facing platforms into a single, unified digital experience.

The programme brings together multiple stakeholders across the industry to modernise ticketing, improve user experience, and enable faster innovation across digital channels.

About The Role:

Our client is looking for an experienced Business Analyst to support a complex, multi-stakeholder digital transformation programme. The role will focus on defining and shaping requirements for a large-scale transactional platform, ensuring clarity, consistency, and alignment across business, technical, and supplier teams.

You will play a key role in translating strategic objectives and operational needs into structured requirements, supporting procurement activity, and helping ensure solutions are well-defined and deliverable within a highly governed environment.

Key Responsibilities

• Requirements Analysis: Lead the elicitation, documentation, and validation of business, functional, and non-functional requirements.
• Scope & Solution Definition: Define and manage scope boundaries across multiple interconnected components, working closely with technical, design, procurement, and programme teams.
• Stakeholder Engagement: Translate complex industry and operational needs into clear, structured outputs for senior stakeholders and governance forums.
• Procurement Support: Develop requirement packs and evaluation materials, support supplier clarification processes, and track requirement dependencies throughout procurement activities.

Essential Experience

• Strong experience as a Business Analyst within large-scale digital or eCommerce environments
• Proven experience delivering transactional platforms (websites/apps) with complex user journeys (e.g. checkout, payments, accounts)
• Strong requirements engineering skills (functional and non-functional requirements), including prioritisation techniques such as MoSCoW
• Experience working with UX, architects, product, and procurement teams in complex delivery environments
• Ability to translate business, user, and operational needs into clear process flows and business logic
• Strong written communication skills, including production of structured documentation for senior stakeholders
• Experience working in multi-stakeholder, cross-functional environments

Desirable Experience

• Experience in transport, rail, or other regulated sectors
• Familiarity with UK rail ticketing systems, customer account platforms, or digital payment flows
• Understanding of public sector procurement processes and business case development (e.g. Green Book-aligned approaches)

Why join?

• Opportunity to contribute to a large-scale, high-impact digital transformation programme.
• Influence security strategy across a complex and evolving technical landscape.
• Work within a collaborative, multi-disciplinary environment.
• Competitive contract with potential for extension.